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St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
69,287 reviews

Reviews

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Reviews

 
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Review of Diabetes/Endocrinology and Thyroid Clinic - St Peter's
19th July 2023


My two visits to this center was horrible as I had gestational diabetes after my scan I had to wait for more than 2 hours for the consultation. But after the wait it was total waste of time as I was seen by some clinical fellow not a consultant. He didn’t have any idea about diabetes and he was telling I have to take thyroid medication but my TSH levels where normal as my GP spoke to me. The second visit was today and the same person was there and I was told i will called next but was pushed to the 4th place I waited about 2 and half hours and came back home as I don’t want to see that same clinical fellow. If the consultants are on strike then why are still holding the appointments and inexperienced clinical persons are there. Which is a total waste of time for everyone. I am totally disappointed with the service in there on these two occasions.

Suggested improvements
My two visits to this center was horrible as I had gestational diabetes after my scan I had to wait for more than 2 hours for the consultation. But after the wait it was total waste of time as I was seen by some clinical fellow not a consultant. He didn’t have any idea about diabetes and he was telling I have to take thyroid medication but my TSH levels where normal as my GP spoke to me. The second visit was today and the same person was there and I was told i will called next but was pushed to the 4th place I waited about 2 and half hours and came back home as I don’t want to see that same clinical fellow. If the consultants are on strike then why are still holding the appointments and inexperienced clinical persons are there. Which is a total waste of time for everyone. I am totally disappointed with the service in there on these two occasions.

Experience
Dignity/Respect
Involvement
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Safe Way
 
Written by a NHS patient
11th July 2023


I received exceptional service from all involved with my care. I had my hip replaced by an extremely caring surgeon Mr Tsialogiannis, I felt he gave me such confidence in the procedure, a very caring friendly young man. It took only 5 months from the first time I went to see Mr Tsialogiannis to the time I had the operation. I had no pain from my surgery whatsoever, I didn’t need any pain medication, a first class operation and service, thank you again Mr Tsialogiannis for your professional service, Mrs Pauline Mitchell Hospital number 823134p

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Written by a NHS patient
10th July 2023


Great, as most of the best Doctors and consultant are in this hospital. This hospital I have been for so many years.

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Written by a NHS patient
9th June 2023


During the procedure, all staff who took part were very professional and made me feel relaxed and confident about the whole prosses.

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Written by a NHS patient
1st June 2023


Audiology must be one of the most responsive and helpful departments.

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Written by a NHS patient
26th May 2023


St Peter’s is an asset to this community that needs all the support and funding it can get

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Review of Critical Care Unit - St Peters
27th April 2023


I cannot fault the care I received. The nurses and all those looking after me were clearly motivated and dedicated. They were cheerful, helpful, friendly, and, considering what I had just been through and the emotions arising from my condition and the necessary changes to my body and lifestyle, just the friends I needed.

Suggested improvements
There was a mix up regarding the ward to which I should be transferred from the Critical Care Unit. I don't think this was through any fault of your team, who in fact dealt with the difficulty showing how concerned they were to make sure I would be taken care of after the transfer.

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Written by a NHS patient
30th March 2023


Excellent

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Written by a NHS patient
27th March 2023


My husband was taken into St Peters hospital on Monday 13th March by ambulance . He was kept in A& E until the afternoon of the following day .It was extremely busy but the care was very good under difficult circumstances. Several members of the public being very rude to the nursing staff.Totally uncalled for . He was then transferred to Kingfisher surgical ward, where he was very well cared for , it was during the junior Drs strike . The nurses were very caring and friendly. Well done Kingfisher ward

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Written by a NHS patient
24th March 2023


The staff who cared for me were very good. They were respectful and understanding. I was however very frustrated by communications from the hospital; I had to repeatedly chase to find out any information regarding a date for my surgery, much to the surprise of the surgeon when I was finally admitted. I experienced appointments being changed with out me being notified which resulted in delays to physio appointments and caused challenges with transportation whilst I could not drive. I feel sorry for the staff who are doing their best within an underfunded system, but my experience of the processes were not positive.

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