Miss Hannah L Woodmansey

Written by a NHS patient at Psychiatry-UK

Hannah listened to everything I said, she took the time to read ally comments and help me elaborate when it was hard to understand. The support I have received from Hannah has made my transition from untreated to Treated so much easier and I cannot praise her enough. 5 stars may be the maximum but in truth I would give Hannah 8/5

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Written by a NHS patient at Psychiatry-UK

In general Hannah was great and I don't have anything negative to say. One thing I would note though, and I don't wish to lay any blame as it may have been how I communicated, I'm not sure, but my only criticism would be the fact I thought I made it clear right at the beginning just how sensitive I am to stimulants, but I don't feel this was really taken into account when first trialing the medication. As a result, I had a lot of issues with palpitations for a long time on various meds but I don't recall any recommendations being made to try a non-stimulant option (this was only discussed following me requesting this after researching myself) or to slow down the increases of a stimulant option (again this was only discussed after my request). As a result, it has taken almost 2 years to settle onto the same meds we tried in the first place, it simply needed to be done slower due to the sensitivity I seem to have, which was explained at the beginning. As I say, maybe I didn't explain this as clearly as I feel I did, but I just ended up feeling like a massive drain on resources and that I was preventing someone else from getting help because it was taking so long and I feel we could have gotten to this point much quicker if this had of been taken into account. But perhaps the fault is mine and I should have been more forceful in explaining this. The only other thing I would suggest is the fact that when an update form is submitted on the system, the nurses aren't notified of this and a separate case note needs to be made by the patient. Dealing with patients with ADHD, and one of the symptoms of ADHD being a poor working memory, it may be prudent to either find a way of the system notifying the prescribing nurse when a form has been completed or putting something big and bold at the end of the forms to remind patients to send a case note as well as completing the form so this does not get forgotten...just a small suggestion.

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Written by a NHS patient at Psychiatry-UK

Hannah was my titration nurse for my ADHD medication and I could not be happier with the care I have received from her. As and ADHD and autistic person, I often find it very hard to communicate with medical professionals, and often feel I do not get listened to. However, my messages were always read, and the replies I received showed I had been heard and that my experience had been taken account of. I feel other medical professionals could learn a lot from how this service is delivered. I always got prompt responses when I left messages, and reassuring and sensible advice if I had a concern about something, or wasn't sure what to do. For instance, when I got Covid during titration, and when I forgot to increase the dose at one point because I had not read one of Hannah's messages properly. I would highly recommend this service and would like to say a big thank you to Hannah, and to her colleague Chris, who was equally helpful when Hannah was on holiday.

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Written by a NHS patient at Psychiatry-UK

helpful, quick responses

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Written by a NHS patient at Psychiatry-UK

Great experience, caring, professional, quick to respond and kind.

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