St Thomas' Hospital

Lambeth Palace Road, London, England, SE1 7EH
 
1 2 3 4 5 47 reviews

Average ratings

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
1 2 3 4 5
Staff
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
11th April 2022


I have had two follow-up consultations with two Physiotherapists. Both extremely kind gentlemen, who listened to my concerns and were able to coax me along with my new exercises following a total ankle replacement! I am pleased to say I have progressed really well and can walk unaided - much quicker than I thought! Thank you both!

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Written by a NHS patient
4th April 2022


Taken to the Hospital pm on 29/3/22 after a bad fall off Piccadilly. Staff excellent from start to finish and they were clearly very cautious about an 81 Yr old with a head injury. Treated by all with care, courtesy, and efficiently. Nothing was too much trouble and they followed a logical process for testing any brain/skull injury or heart defect. The 10 hour stay was never a chore at any time - and the A&E Unit were very busy. I felt I had the best care at the hands of dedicated people. Well done St Thomas’s: I was full of admiration.

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Written by a NHS patient
19th February 2022


I had to visit St Thomas’s A&E on Friday 18th about 2100 following a loss of consciousness at the theatre. I was looked after by Nurse Summer and SHO ?Laigh who were both very professional, caring and a credit to the nhs. I realised it was also a very busy night and despite that all the A&E team I dealt with they looked after me with great care. As an ITU nurse myself I was very appreciative. I would be very happy for this feedback to be shared with Summer (NMC feedback) and Dr Laigh. Thank you again.

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Written by a NHS patient
15th February 2022


Having not visited a hospital for nearly a decade, I have been forced to visit the A&E Department and more specifically the Urgent Care section at St Thomas’s Hospital twice in the last six weeks, one for a standard cooking injury which required stitches but more recently due to a potential ACL following a football injury. I felt compelled to write and just say what an outstanding impression all the staff I came into contact with from beginning to end left on me. They were fabulous. And that began on arrival when a paramedic spotted me hobbling on crutches and immediately guided me to the correct desk and filled in the requisite form on my behalf. I had other members of staff who I happened to pass in the corrdidor asking if I needed the use of a wheelchair – it was all very slick and highly impressive. The staff in the unit itself were amazing and incredibly thorough. It wasn’t/isn’t obvious quite what the injury is due to the level of swelling still but the dedication to find out – and the communication in doing so – was first class. Regrettably, I am not going to remember names, but I just want to say a big thank you. There are bigger injuries and illnesses in the world than my knee, but to know there is this level of care and consideration available when accidents and injuries do happen is quite something. It should never be taken for granted. We're a step further along the line and I await an MRI scan, but I feel confident that the level of care I am receiving is of the highest quality. Thank you again to all the staff who helped me yesterday, I am really very grateful.

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Written by a NHS patient
11th February 2022


Top class professional staff in their specialised field, reassuring and confident in awe of the surgeon who operated on me when I had to have a aoeta valve replacement and ascending aoerta repair

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Written by a NHS patient
2nd December 2021


St Thomas’ hospital is second to none. Whether at my consultations or on the day of surgery all the staff with whom I ache into contact were informative, professional, inspiring and caring. The consultations and pre clinical assessments were on time, informative and helpful ensuring my travel and physical visits (I was coming in from Kent) were kept to a minimum. On the day of surgery too all again was pristine and professional. The wait as a result of more serious cases explained and understandable. The surgical team too were brilliant pre and post the operation as was the after-care to ensure I was fit to travel home.

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Written by a NHS patient
3rd November 2021


I should like to thank everybody involved in this morning's procedure (no doubt expressing it crudely) to replace the battery in my pacemaker. The no. of individuals involved is quite amazing & everything ran like clockwork which meant I was able to be back at home by lunchtime. The care and consideration I benefited from was absolutely first class and the premises were sparkly clean. Thanks again.

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Written by a NHS patient
3rd November 2021


My dad was admitted to CCU and the care he received was excellent. The staff kept us informed throughout his stay. They treated him (and us) with respect and compassion. He was kept comfortable and what I consider to be basic nursing care was evident throughout. Nothing ever seemed too much trouble.

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Written by a NHS patient
13th October 2021


I was having a hysterectomy, I had to report to the day surgery unit, I asked if I was being admitted after my op, and was told it depends whether a bed was booked, this is not what you want to hear just before an operation, I actually stayed 2 nights, the staff were mostly very caring, but not really helpful when I was leaving, was told I would need blood thinning injections whilst waiting for medication before leaving the ward, I was not shown how to do these injections, nor was I given a sharps box, I had to wait over 5 hours for medication from the hospital pharmacy, when I was able to eventually leave the ward I had to carry my own bag down to the entrance where my daughter had to wait, while I understand covid restrictions I was not happy having to carry my bag after this kind of operation, I was also given no aftercare instructions. I think when people go to hospital for surgery they want to know what will happen not the uncertainty of have I got a bed after, a hysterectomy is quite major surgery, some aftercare should be given about what you should and should not do

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Written by a NHS patient
5th October 2021


Yesterday, 4 October, I attended the outpatient eye clinic for a follow-up appointment after an initial referral appointment before Covid. I was very impressed with the care and attention from all the team, from registering at reception to the consultation post scan. In particular I also wish to express my appreciation for the time invested in ensuring that I understood the findings of my retinal scans by the consultant, Mr Nigel Davies. Many thanks again.

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