Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Peter's Hospital
2021-01-04
Person
4
5
0
Review of Urgent Treatment Centre - Children
4th January 2021
We had to wait an hour, but I appreciate this probably isn’t long given normal waiting times.
Suggested improvements
Put us in the children’s waiting room in A&E away from other patients. We were in the “children’s area” but there was an adult sitting there when we arrived.
St Peter's Hospital
2021-01-04
Person
5
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
4th January 2021
Overall good experience
Suggested improvements
Nothing
St Peter's Hospital
2021-01-03
Person
5
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
3rd January 2021
Very prompt professional service, our NHS are amazing we are very lucky
Suggested improvements
No
St Peter's Hospital
2021-01-02
Person
4
5
0
Review of A&E St Peters
written by a patient
2nd January 2021
Staff were great and very helpful
Suggested improvements
It was all a bit of a blur now.
St Peter's Hospital
2021-01-02
Person
4
5
0
Review of Urgent Treatment Centre - Children
2nd January 2021
I was hoping that after calling 111 and being given a time slot we would have had a slightly shorter wait. But given the current situation the staff are doing a great job and once we were actually seen things started moving fairly quickly. All staff in the UTC and main A&E were very helpful and caring.
Suggested improvements
It would have been easier to get sent straight into Paediatric A&E after the initial triage as that did add a couple of hours on at the start.
St Peter's Hospital
2020-12-31
Person
5
5
0
Review of A&E St Peters
written by a patient
31st December 2020
Was taken of goof care
Suggested improvements
It would be nice if doctors where around at night
St Peter's Hospital
2020-12-30
Person
5
5
0
Review of A&E St Peters
written by a patient
30th December 2020
Good service
Suggested improvements
Cup of tea
St Peter's Hospital
2020-12-30
Person
5
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
30th December 2020
During this difficult time with the COVID pandemic it must be difficult for the staff and hospital. I was treated in a dignified and thorough manner although 6 hours in total at URC and A & E is a long time.
Suggested improvements
I would have been re-assured if the seats/ cubicles in waiting area were disinfected after each person or an allocated seat was given while a patient was there if at all possible
St Peter's Hospital
2020-12-30
Person
5
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
30th December 2020
The staff at St Peters were very sympathetic, professional cheerful, helpful, watchful, positive and caring. The Team spirit is admirable.
Suggested improvements
Nothing really
St Peter's Hospital
2020-12-30
Person
4
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
30th December 2020
All of the staff at the Urgent Care centre were extremely helpful and polite. They were clearly under a lot of pressure from the amount of referrals from 111 but they were clear with directions and very helpful to all patients. They advised that I would be waiting for around 2.5hrs which I could completely understand given the current situation but I was seen in less than that time.
Suggested improvements
N/A