Reviews
Reviews
We had to wait an hour, but I appreciate this probably isn’t long given normal waiting times.
Overall good experience
Very prompt professional service, our NHS are amazing we are very lucky
Staff were great and very helpful
I was hoping that after calling 111 and being given a time slot we would have had a slightly shorter wait. But given the current situation the staff are doing a great job and once we were actually seen things started moving fairly quickly. All staff in the UTC and main A&E were very helpful and caring.
Was taken of goof care
Good service
During this difficult time with the COVID pandemic it must be difficult for the staff and hospital. I was treated in a dignified and thorough manner although 6 hours in total at URC and A & E is a long time.
The staff at St Peters were very sympathetic, professional cheerful, helpful, watchful, positive and caring. The Team spirit is admirable.
All of the staff at the Urgent Care centre were extremely helpful and polite. They were clearly under a lot of pressure from the amount of referrals from 111 but they were clear with directions and very helpful to all patients. They advised that I would be waiting for around 2.5hrs which I could completely understand given the current situation but I was seen in less than that time.