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Written by a patient
30th December 2020


During this difficult time with the COVID pandemic it must be difficult for the staff and hospital. I was treated in a dignified and thorough manner although 6 hours in total at URC and A & E is a long time.

Suggested improvements
I would have been re-assured if the seats/ cubicles in waiting area were disinfected after each person or an allocated seat was given while a patient was there if at all possible

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way