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4th January 2021


We had to wait an hour, but I appreciate this probably isn’t long given normal waiting times.

Suggested improvements
Put us in the children’s waiting room in A&E away from other patients. We were in the “children’s area” but there was an adult sitting there when we arrived.

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Care Plan
Safe Way