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1 2 3 4 5
29th December 2021


why offer the service if noone is going to answer spent half my day waiting now


answer your waiting room

10th January 2022
Response from Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust

I would like to offer my apologies for the wait you experienced when accessing our service. We do attempt to see all patients as close as possible to their appointment time, or as quickly as possible when accessing our walk in emergency service. If you would like to contact the service to discuss this further with me, or the department manager, we would be happy to do so.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5