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11th April 2024


The HCA and the nurse were amazing. They both made me feel very comfortable and calm. I was very anxious and nervous about getting coil fitted. The nurse was very informative and explained everything about the coil very carefully without rushing. The nurse was an expert and really good. The HCA was really nice and made me feel fine she was talking to me. I was explained everything well and got all the information.

Suggested improvements
Nothing.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse