community-services-barking-havering-and-redbridge-university-hospitals-nhs-trust

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
1 2 3 4 5 26,660 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
« 1 2 3 4 5 6 7 »
Page 1 of 3103
 
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
29th November 2023


The clinic is welcoming, modern, restful. The appointment system is good, much better than walk-in.

Suggested improvements
Cannot think of anything.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
29th November 2023


I had great experience

Suggested improvements
So far so good

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
28th November 2023


The madam explained which kind of contraception is better for me. She asked me a lot of questions to determine what is good for me at the moment, cause I am a breastfeeding mom. The specialist worke kindly and was respectful with us.

Suggested improvements
All the things was very good.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
28th November 2023


Excellent

Suggested improvements
Na

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
28th November 2023


The lady who treated me was absolutely lovely, caring and polite.

Suggested improvements
Can’t think of anything.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
28th November 2023


Good

Suggested improvements
Good

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
Rating not given.
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
27th November 2023


My consultant Sonny was extremely kind and inclusive making me feel safe, I go to BSH regularly and all of the staff there are absolute bundles of sunshine and I'm very grateful for all of them. The lovely woman too who administered my injection was very kind and made me laugh a lot making me feel safe. 10/5 stars for the quality and care

Suggested improvements
Everything was done perfectly.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
24th November 2023


I was so impressed with the making of the appointment system. When I arrived for my appointment the staff on the reception were very helpful and polite. The person who dealt with me ( I believe her name was Vera) was very professional and very informative about my treatment and the options I had regarding my treatment. The whole time I felt comfortable with what she was saying and doing. A big thank you for me

Suggested improvements
It was perfect.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
23rd November 2023


Everyone was respectful, straightforward, kind, and made an effort to make sure I was understanding everything correctly and I was comfortable.

Suggested improvements
Reception desk could have a small mic/speaker so that I can understand what the receptionist is saying clearer.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Loxford Polyclinic Outpatients Department,
23rd November 2023


The reason for my answers is because the member of staff made me feel safe and comfortable to talk about my situation

Suggested improvements
N/A

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
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Page 1 of 3103

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

Short link to review Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust: http://iwgc.net/ems9h