East Cliff Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Also known as: Mildmay, Addington, Montefiore

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
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Cleanliness
1 2 3 4 5

Staff
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Appointment
1 2 3 4 5
30th September 2016
Written by a patient

Today's Funny NHS GP Surgery story - Due to my Left foot being so kicked over by the Damaged and misshapen Ankle joint My big toe is at a funny angle and the Toe nail digs into the Flesh causing an ongoing infection with oozing puss and a very painful foot - I have had this minor surgery before The doctor told me it will take several "Goes" to solve this so call back when it occurs again TODAY I WAS TOLD - to see the doctor who does this will be 28 days - then he will put you on his list again. I said hold on I am on his list. He said Blah, blah". " No" the receptionist replied " policy is you have to start again each time" So with a Badly Infected Foot I have to wait 28 days for an appointment to get put on a waiting list to be treated. I will add to this - I have been Informing the Doctors for years of my medical history for years - to which I have always been told "Oh no it wont be anything to do with that" Only when an outside organization contacts them do they start to acknowledge my Multiple Long term problems could be or are related to a childhood illness - I am aware that I am Labelled as a difficult customer

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
16th September 2016
Written by a carer

My 80 year old mother who finds it difficult to get to the surgery explained that she would be late.Doctors made the effort to see her but receptionists were dismissive and not helpful making her visit seem an inconvenience.They need to be far more caring and understand the needs and difficulties of the elderly.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
25th August 2016

Dr Pick very kind and considerate. Coleen very kind and helpful. Prepared to go the extra mile for us. (Dr Pick and Coleen).

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
Rating not given.

Staff
1 2 3 4 5

Appointment
Rating not given.
25th August 2016

The doctor and receptionist were lovely today.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
25th August 2016

Receptionist was brilliant, caring and very efficient.


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