Mr Matay Arsan was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

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Written by a private patient at London Bridge Hospital
25th May 2021


Mr. Matay was articulate and clear in explaining me the injury/fracture in my right elbow. I’ve had fractures before but i’ve never seen such efforts put by a doctor to explain the exact problem. He even drew diagrams to explain it and I loved it.

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Written by a private patient at London Bridge Hospital
30th March 2021


I feel truly fortunate that I was lucky enough to come across Matay. I had already seen a number of surgeons regarding my issue which was a sporting injury to the wrists, exacerbated by rock climbing. I had, in fact, almost given up on finding treatment, but my pain had become severe enough that I was forced to keep searching for help. Meeting Matay was like a totally different experience compared to what I had had up to that point. He was kind, engaged and attentive - providing me with an immediate sense that he actually cared about me and my situation. Matay identified the issue that I had been struggling to diagnose for over a year within that single initial consultation and while it likely meant undergoing surgery, it was so reassuring to know that I was finally speaking to someone who could help me. Matay clearly laid out all of the potential options, including those that were not surgery related. He was also extremely clear about the prognosis and the expected likelihood of the surgery to make a difference to me. It is now over a year since my treatment began under Matay and I couldn't be happier - I am in the process of returning to climbing - something which I doubted I would ever do again at one point. I owe him a great deal and cannot speak highly enough about how he has helped me. I had two procedures (one on both wrists) with Matay and in both cases, he went out of his way to explain the procedure in a way that I understood it and the risks. The surgery itself went very well and I barely needed the painkillers I was given, despite the surgery being quite major. Matay called me up to check on me following the operations. Much of these procedures occurred during the covid-19 pandemic and I know that this would have given him every excuse to be less attentive or to check up on me less. He did not let this affect the quality of the help he gave me, though. I've never felt so cared for by a doctor. I hope this review will help other people find Matay like I did.

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Written by a private patient at Highgate Hospital Ltd
19th March 2021


Thank you Dr Arsan for your great care. Apart from your medical expertise of course I was also really impressed by your language skills, the whole consultation was in (fluent) German! Thank you

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Written by a private patient at Highgate Hospital Ltd
6th March 2021


Dr Arsan is BRILLIANT! Can’t recommend him enough. He is considerate and thorough and explains everything. He put me at ease straight away. He really cares about his patients.

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Written by a NHS patient at Highgate Hospital Ltd
30th January 2021


I saw Mr Arsan about my Dupytren’s contracture which was affecting fingers on my right hand. He is very personable and was happy to give the necessary time to explain the issues behind the syndrome, the pros and cons of the surgery and follow up physio that would be required. The surgery went very well and in the follow up consultations I could feel his enthusiasm for a successful outcome with a careful explanation of the physio I should do continue to full recovery, which is now well under way. His patience, encouragement and, not least, surgical skill are exceptional.

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Consultant Orthopaedic Hand, Wrist and Elbow Surgeon

Nearest Orthopaedic and trauma surgeons