London Bridge Hospital

Written by a private patient

I was very impressed with all staff trying to do the best for you and the sympathy and understanding which they shewed. They must have been very well organised and trained. If you needed something urgently, they came, including at night when for instance I needed some strong pain relief.

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Written by a private patient

I stayed for 2 nights following a hip replacement. Staff were lovely but slight feeling of being left to one’s own devices and having to summon staff, rather than regular check ins; perhaps it was short of staff. As someone who doesn’t like to make a fuss, could have had a bit more support. Overall good though

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Written by a private patient

I was genuinely excited when I found out my procedure would be at London Bridge Hospital. The location is beautiful and the photos online looked amazing. Unfortunately, my experience on the day was very different. When I arrived, the front desk team were not particularly friendly. They took my name and simply told me to sit down, offering no further information. I ended up waiting for almost 30 minutes before a porter collected me to take me to my room. We then waited another 10 minutes just for the lifts. When I finally got to my room, I was disappointed. The online photos show lovely rooms overlooking the Thames, but mine had no view at all. It felt boxy and claustrophobic, and I immediately wondered how I was going to spend 24 hours there. The porter showed me where things were but spoke so quickly that I could barely understand him. He said a nurse would be with me shortly… yet I ended up waiting almost an hour. My check-in time was supposed to be 4pm, but by 5:30pm I had to go out and ask a nurse what was happening. Eventually someone came to do the checks, and she was very friendly, but the delay was stressful. Because my procedure ran late, I didn’t get back to my room until after 9:30pm. I was placed in bed, given my food, and left. I was uncomfortable, anxious, unable to move properly, and the call bell was out of my reach. I was still wearing my operating gown, which added to my discomfort, and I had a food trolley stuck over me. After waiting far too long for help, I ended up calling my partner—who then had to call the hospital on my behalf. This was incredibly distressing, especially after just coming out of surgery. That night I barely slept. The call bells from other rooms rang constantly, and I waited ages for pain relief that was overdue. I hesitated to call again because the nurses already seemed overwhelmed. When I finally did, I heard the nurse outside my door sighing in frustration before she came in. I also asked for my cannula to be removed because it was painful, but that took almost another hour. By morning, I was just desperate to leave. The day staff nurse was very friendly and helpful, but at that point I was simply relieved to go home. Overall, I felt the care I received was poor, and I would not want to go through an experience like this again. Based on my visit, I would not recommend London Bridge Hospital.

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Written by a private patient

Great caring professional staff - met all my needs within my time frame

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Written by a private patient

First, I would like to say that doctors and professors Physio, they are world-class perfect. However, the nurses are good, but there is a minority of bad nurses. As soon as I changed rooms, I was treated very badly, like I were a waste of time. The nurses keep saying we're busy. With other patients. To me, this is wrong because I am very sick, I need medical care. These nurses need to learn empathy. I've cashed out my pensions, my army pension, and my teaching pension to pay for this medical procedure because it's so expensive, but if I do not, then I'll end up in a wheelchair. My first choice was Russia. However, my time ran out; you've only got 10 years before nobody would do anything. I suffered when I went to the I went to the other room. And when I was refused medication because I had an asthma attack because of the reaction of the medication and I was told no I can't have any medicine that time I had to call my mother who is a senior citizen who lives quite far away from the hospital she has to come in the middle of the night and give me asthma pump that's not good. Some of the nurses were amazing, but the others were not good. They got to learned compassion and respect. The hospital was very dirty. I've got this on camera. I made a video, I filmed everyone on my phone, you can see much more video on YouTube, sarbjit Terry singh Road to Recovery. And then afterwards, when the doctor looked at my blood results, he could tell that it was a virus that I believe I caught from the London Bridge Hospital. Then after I was admitted to A&E intensive care for 2 weeks, I barely survived. I think there should be individual nurses just for one patient because they're transferring viruses from patient to patient, and when you have your new system wiped and reset, then it is very dangerous. Overall, at least the transplant was done correctly, and hopefully I won't be in a wheelchair. They should not volunteers qualified people The hospital even had a cheek to offer me £150 for compensation seriously after I spend thousands The staff coming in with coughs and colds at reception disgusting it was one particular person That refused to help me to my taxi when leaving when I was in a wheelchair no respect can't believe I served for this country!

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Written by a private patient

Very good.

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Written by a private patient

If you are going to get sick / need surgery I cannot recommend London Bridge Hospital highly enough - I came in for a total hip replacement. All the staff are amazing, kind, caring and totally professional. The hospital (nearly wrote hotel because that is how it feels) is spotlessly clean and the catering is top notch with an excellent selection to chose from as well as a 'Menu of the Day'. Honestly can't fault the hospital in any way. Highly highly recommend.

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Written by a NHS patient

I saw a doctor located within this facility. A well equipped, well run location.

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Written by a private patient

In the last 2 months I have been admitted at the London Bridge Hospital for 2 breast cancer operations. I though the hospital is an excellent hospital, very well managed, clean and safe. It has some of the best consultants and doctors and their nurses are very well trained and caring. I felt very well looked there. The nurses were excellent especially Sahar and Eliza and the whole team in theatre was excellent.

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Written by a private patient

The hospital is comfortable. It’s worth requesting a river view room as that can really help pass time and if you have a longer stay it’s vital to see some blue sky. My first visit I had that luxury but the second visit I didn’t and I really missed it! The staff are approachable, kind and hard working. Nothing was too much trouble. Being a patient from A distance away I didn’t have visitors and so they always made the extra effort to engage and have a chat which was much appreciated. The TV is poor so don’t rely on that! But otherwise I can’t fault it.

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