Dr Oswald Jack

Dr Oswald Jack 2023-09-14 Person 1 5 0

This consultant was disinterested from the outset of my appointment. He didn't listen to me describing my symptoms, and he kept interrupting me, even sometimes "moving me along" like he was using the fast forward button on a remote control. He treated me like he had something better to do, and all the time making me feel like he didn't believe what I was telling him - despite several other doctors and consultants having witnessed first hand the as yet unexplained physical symptoms of whatever is going on with my body. He then further went on to add insult to injury by stating that he thought my symptoms were psychological - despite me physically shaking when I walk, and most of the time in extreme pain. His follow up letter following the MRI was the totality of two sentences, both as dismissive as his entire attitude during the one hour of my appointment. My GP and rheumatology consultant are absolutely disgusted with his lack of professionalism, and furthermore absence of clinical diagnostic notes. I am now back in the neurology waiting list again, hopefully to see a different consultant, as whilst my rheumatologist admits there are some elements of my complex illness that are related to physical damage, there as yet remains unexplained elements that must be neurological and/or nerve related. I can only presume the others on this site that have had a different experience with this doctor have either gone on one of his good days, he found them attractive, or they are indeed fake reviews. When talking to one of his other patients in the waiting room, they thought he was either on the autistic spectrum, or had multiple personalities - but in my experience, I neither received a professional standard of care nor compassion, and regardless of whatever is going on with this doctor, he should not be treating patients like this. Absolutely disgraceful.

Dr Oswald Jack 2022-08-23 Person 5 5 0

Dr Oswald Jack was the first neurologist who could explain my condition and the symptoms that I was experiencing. The first appointment I had with him was a revelation. His in-depth knowledge of my conditions (narcolepsy & cataplexy) are truly encyclopaedic. I learned more in that hour than I had with previous multiple doctors and dozens of appointments. My experience at QEII Neurological Dept hasn’t been without problems though. The waiting area is woefully inadequate and staff had failed to confirm my presence to the consultant four or five times. This left me unconscious in the waiting area with nobody knowing that I was there until regaining consciousness. On one occasion making me miss my appointment and causing Dr Jack to be recalled to the department to see me after his surgery had ended, something he did even though he had to rearrange his days diary. My only advice when seeing Dr Jack would be to tell him when you don’t understand the medical terms he may use. He’s obviously a highly intelligent individual who’s vocabulary is beyond most of us. I had to ask him to explain things in a way I could understand at times which he was more than happy to do without making me feel like an idiot.

Dr Oswald Jack 2022-06-02 Person 4 5 0

Only met the doctor once however he listened to my issues, examined me extremely thoroughly and sent me for an MRI scan.. it took ages for the scan appointment however this is not his fault - his assistant is great and helped me get the scan quicker. Just waiting a couple more weeks for results but so far he’s been great with myself we also had a chat about similar sports we like which was quite interesting and put me at ease.

Dr Oswald Jack 2022-03-21 Person 5 5 0

I saw Dr Oswald Jack today and he was brilliant. He listened, asked questions and talked me through the options; I found him kind and helpful. He was also happy to answer my questions and to discuss my concerns about treatment. If you do have an appointment with him, I’m sure you’ll find it as helpful as I did.

Dr Oswald Jack 2021-10-20 Person 5 5 0

I was quite apprehensive seeing Dr Jack after reading some of these reviews but honestly my worry was for nothing. He's clear and direct, and has to be given the time limit for each patient. He cuts out all the rubbish which I can sympathise with as I bet he gets his fair share of sob stories and unimportant back stories if the woman I was sitting next to me was anything to go by...I found him personable, likeable and very polite. Going back in December for my MRI results and I'm glad I have someone taking an interest for once