Mrs Sairanne Wickers

Mrs Wickers was extremely kind, easy to talk to and it was very obvious that she was willing to take whatever time was needed to ensure I had all of the information I needed. She was extremely practical, knew her stuff and explained everything in a way that I understood what was involved in the treatment provided. I felt very comfortable and able to ask any question I wanted to without feeling awkward or a nuisance. I left feeling I was fully prepared for the treatment ahead. Thank you Mrs Wickers.

The service provided on my visit was fast and efficient. I reported to the main reception desk and was greeted with a friendly smile then shown where I needed to go. On the first floor, I was also greeted well and before I found a seat my name was shown on a screen directing me to a room where my consultant was waiting to do my annual review. I could not fault the system at all.

It is always a pleasure to see Sairanne on my yearly check up. When I have checks at my local hospital I have to wait much longer and often feel that I can't ask everything I want to as there are a lot of people waiting. I often see someone different so there is less continuity of care. Sairanne has more time and is able to listen to my concerns properly. I think it is important that the sessions continue to be longer so that she can do this. A lot can happen over the course of a year between appointments. She is very professional and friendly and always makes me feel much better after my visit.