wrexham-maelor-hospital

Wrexham Maelor Hospital

Croesnewydd Road, Wrexham, Wales, LL13 7TD
 
12,423 reviews

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Written by a NHS patient
22nd January 2024


I recently received superb care at Wrexham Maelor Hospital (Jan 2024). I was admitted via A&E whose staff worked with great skill to stabilise my sepsis & DKA following a chest infection. I was transferred, & spent 3 days, on ITU whose staff looked after me with care, professionalism and dignity. I was then transferred to the Prince of Wales ward for 3 days where I received , and witnessed, great care delivered with patience and respect. I saw the full range of NHS staff during my stay and can honestly say that everyone of them was professional, kind and supportive. Thank you Wrexham Maelor and thank you to the NHS for wonderful care free at the point of delivery.

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Written by a NHS patient
5th December 2023


Cunliffe Ward has a lot of Diabetic and Dialysis patients. Yet the hospital food does NOT cater for either condition. High in sugar, potassium, and phosphorus. Beef Hotpot is not what it sound like. A tiny spoon of mince and a mountain of unhealthy potassium filled potatoes which are bad for Dialysis patients. There are many other similar examples. I lost a chance to go home because the hospital food spiked my potassium levels, I have Polycystic Kidney Disease and require Dialysis 3 times a week. I also have diabetes, and my blood sugar spikes have never been so high as they are after eating the hospital food. As of today (05.12.2023) I shall make my own food arrangements at my own expense. Disgusted.

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Written by a NHS patient
26th October 2023


I had a colonoscopy today at Wrexham. Everyone in the unit was friendly, professional and made me feel safe and at ease. The lady conducting the procedure was lovely. Thank you.

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Written by a NHS patient
16th October 2023


I have just had my second replacement knee surgery. I am very fortunate....we often grumble about our NHS ....I have nothing to complain about....ALL the staff are absolutely amazing...I cannot praise them highly enough....nothing was to much trouble. The ward staff...the theatre staff....everyone how very lucky am ? My final comments ..I am so glad we only have two knees! Thank you Wrexham Maelor Hospital.... Jane Rochfort

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Written by a NHS patient
2nd October 2023


Arrived at 12.18 with my 15yo son, straight onto the children’s ward as letter from GP and they had agreed to see him . First set of observations were done straight away then It was 4 hours before anyone came back round. No offer of water or pain medication throughout the 8 hours we were here! Student asked questions, then an hour later a doctor asked the same questions and examined him, she said she needed to speak to a senior. She then came to us and said they were Doing handover which would take 30/40 minutes and a different doctor would be round to see him. 18.20 I asked a passing nurse if there was any news on when he would be seen. She said oh, took a look in his file and walked away. Said absolutely nothing else. Where as I fully appreciate NHS and their staff are under Immense pressure I witnessed several members of staff throughout the day having “Coffee breaks”. The nicest one was the HCA who offered my son some food! It was another 1.5 hour wait before a doctor came and at this point my Son just wanted to go home for a hot bath and to his own bed, not To mention some painkillers. I’m afraid Our NHS is a complete loss

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Written by a NHS patient
28th July 2023


Was sent here by my doctor due to bad kidney infection that i had been in hospital with before, was there 7 hours from 11am friday morning to then be sent home with an antibiotic i have had an adverse teaction to in the past! So my wife will be my doctor and was told to come back if it gets worse even thou its oven at hour drive

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Written by a NHS patient
9th July 2023


We attended A and E with my 9month grand daughter and her Mum on the 9/7/23 at 2am because the baby was persistently vomiting. The problem was worrying as she had had a fall the day before. The service we received was exemplary. The Paediatric A and E staff nurse was so kind, caring and reassuring. He accompanied us to the CT scan and helped us through the difficult and worrying next few hours. There were only 2 doctors working to cover the whole busy A and E department. The doctor gave us his time, he put us at ease and was so lovely with my grand daughter. Ahead took time to explain the concerns around the symptoms. He also consulted a senior Paediatric Registrar for his opinion and checked and reported back to us during the night. We are so very grateful for the expert, professional and caring staff from the A and E Receptionist to the Nurse, Doctor and Radiographer who looked after us. The doctor was Dr Issacs and the staff nurse’s name was John. We cannot praise you enough for the way you helped us.

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Written by a NHS patient
23rd June 2023


Came in at 1145. 3 hours to get triaged/seen. Lay in plaster room til 2000 hrs. Took up to SAU No beds.so sat in a chair for hours and hours. Had to chase nurses for water, a pillow and to have an iv. Which is why i was admitted. Its now half 3 in the morning and ive had no sleep. Thought you were supposed to get better in hospital. This is a disgusting way to treat patients. No respect and no dignity. Appalled at our NHS.

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Written by a NHS patient
29th May 2023


I was in this hospital for 8 days because of a overdose then I started to get unwell with my chronic pancreatitis I made them aware of this and they didn’t even care they just wanted me out the door when I was in pain and feeling very I’ll I had to make my way to the new Liverpool hospital we’re I am now receiving proper care and treatment I would not recommend Wrexham hospital for any treatment disgusting hospital if you need anything in a emergency go to Chester or Liverpool

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Written by a NHS patient
23rd May 2023


After falling down the stairs and injuring and cutting my toe I was reluctant to go to A&E due to the horrific waiting times, however the nurse in work told me I should go and get it checked. I actually rang the doctors, then Mold first as I thought they had a walk in service and would be quieter but they said Wrexham would be quieter and faster. Some people were having over 24 hour waits, but after only about and hour or so I was seen by the triage nurse who referred me to minor injuries. After a couple more hours wait I was in minor injuries and honestly I cannot fault the service and care. In no time at all the nurse practitioner had assessed the damage, sent me to Xray where I was seen almost immediately, had the results back (well the main ones) cleaned, glued and dressed my toe had antibiotics, plus an appointment at the fracture clinic and was good to go all within about an hour. I am so glad I went as it turned out to be an open fracture. I hope that when the main minor injuries unit opens in Wrexham, the service will continue to be as good. Thank you to the staff today.

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