Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warwick Hospital
2023-02-21
Person
4
5
0
Review of A & E
21st February 2023
Fantastic service from staff, all so lovely.
Suggested improvements
Information re op could have been uploaded to portal. But I understand you are all really busy.
I was told after that I didn't need to be there so early, I had quite a long wait. I was 4th on the list and was asked to arrive at 7:30am, didn't go in till about 13:30. It's fine these things happen, surgeon was lovely and very apologetic about it.
Warwick Hospital
2023-02-21
Person
4
5
0
Review of A & E
21st February 2023
Everyone was caring and reassuring. The ambulance arrived in record time and the crew were very efficient and thorough. They were kind and helpful right through to admissions . There seemed to be only one doctor on duty, it was Sunday evening. He was rushed off his feet but never took a short cut to give me a thorough examination and tests.
Suggested improvements
I arrived on Sunday evening and was discharged the following morning. In all that time I only received one cup of tea and a packet of sandwiches.
Warwick Hospital
2023-02-21
Person
3
5
0
Review of A & E
21st February 2023
The lady that did my X-ray helped me take my necklace off & then put it back on for me.
Suggested improvements
It could have taken less than 3 hours to treat me.
Warwick Hospital
2023-02-21
Person
1
5
0
Review of A & E
21st February 2023
Having arrived in A&E with my 1 year old child, who had a fever of 40.9 and breathing difficulties, I was aghast to see that not only did I have to wait an hour to be triaged, but that two members of public in the custody of police, clearly time wasting and stalling getting to custody, were seen before my child. In what world does a grown adult criminal take priority over a 1 year old baby with a dangerously high fever and breathing issues take priority?! Following a long wait, we were finally seen by a doctor who neglected to look in my child’s ears, throat etc for sign of infection. We were instead monitored whilst his temperature dropped. After challenging the lack of interest in the underlying cause of the fever which had persisted for 5 days, the doctor returned and suggested it was likely due to him teething!!
Suggested improvements
Prioritise infants over convicts
Provide better waiting areas for parents with children so that children aren’t sat alongside swearing convicts
Warwick Hospital
2023-02-21
Person
4
5
0
Review of A & E
21st February 2023
Excellent care
Arrived at minor injuries at 8.15pm saw first
dr at approximately 1.15am. No triage.
Painkillers given then
Staff very considerate.
Suggested improvements
Triage
Removed cannula before I came home
Warwick Hospital
2023-02-21
Person
5
5
0
Review of A & E
21st February 2023
I went in to A&E with an eye problem. I was advised to go to the Minor Injuries Unit. The receptionist was kind and helpful. Within less than 5 minutes I saw a nurse and then a doctor. I was referred to UHCW, where I was seen this morning. It was all very impressive.
Suggested improvements
Nothing
Warwick Hospital
2023-02-21
Person
5
5
0
Review of A & E
21st February 2023
The Dr we saw was very sharp, kind and treated me as an intelligent person. She listened to my chest and said oh dear and then prescribed a nebuliser plus neb steroids, took bloods etc She was very thorough and I felt safe with her.
Suggested improvements
The triage nurse without listening to my rattly chest went entirely on my bp, oxygen and pulse rate and said we could wait for 5 hours or go home now. Thankfully I decided to stay. We were seen within half an hour by a more cautious and on the ball Dr who diagnosed a chest infection quickly. I did tell the nurse I had a history of severe asthma and pneumonia and had had 7 severe asthma attacks in a short time, had been on the nebuliser at home a lot and had taken oral steroids.
Warwick Hospital
2023-02-21
Person
5
5
0
Review of A & E
21st February 2023
Realty efficient service, I had a horse riding accident and needed several X-rays dealt with quickly and effectively and respectfully. Thanks team
Suggested improvements
Nothing
Warwick Hospital
2023-02-21
Person
3
5
0
Review of A & E
21st February 2023
While the nurses were great, the doctor barely spoke and failed to inform me what the issue was, what was causing it, what the likely future situation would be and what would happen next
I am still suffering but have no idea wht is causing it
Suggested improvements
The doctor could do with a few lessons in care and communication
Warwick Hospital
2023-02-21
Person
2
5
0
Review of A & E
21st February 2023
Didn't get tosee anyone. Shambolic
Suggested improvements
Why on earth would doctor referrals and scan appointments check in and have to wait in a busy A and E department? Why aren't there enough triage nurses?
