Lakin Road, Warwick, England, CV34 5BW
The day care service I experienced went above & beyond what I had expected for the NHS. The level of care was excellent. I must give credit where credit it is due, and say a big thank you for all concerned in making my stay a comfortable one.
I was treated with kindness, sensitivity and respect through out all my interactions with the many stages. Speed of biopsy, diagnosis and subsequent treatment was amazing (4 weeks) - non invasive breast cancer.
We were early but seen straight away , the various tests were completed and we were back out 5 minutes before our appointment time. Well done. The hospital was very full but patients appeared to be dealt with swifty and politely and instructed what to do next.
I was so impressed with the care given from all of the staff up until I walked to theatre having a nurse with me and the care afterwards. It is so nice to have people around you that care so much about you.
I spent xmas eve in D ward they where very caring and wonderfull treating me as it was over the xmas they cheered me up the best they could it was fantastic they give up there xmas to help others. I spend xmas day in ward B again they treated me wonderfull and gave there time up to help over the xmas they made our day more chearfull A BIG BIG THANK YOU TO YOU ALL if I had the money I would defnatly treat you all to a dream holliday never know I might win the lottery again thank you all HAPPYY NEW YEAR TO YOU ALL BIG HUGZZZZZZZZZZZZZZZ N BIG BIG XXXXXXXXXXXXXXX TNX
I was not kept waiting and was called at my appointment time. The assessor was quite thorough dealing with the paperwork and explained the procedure to me.
My son, Jack, was admitted to Willoughby ward on the morning of Monday 6th Jan with complications arising from Glandular Fever (quinsy and abscess). He was very unwell and it was a huge relief to arrive on the ward after a really harrowing few hours in A&E. The kind and warm welcome from Izzy as we came through the door into the ward was a huge relief and in no time Izzy and made Jack as comfortable as she could in his bed. Her kindness and positive energy made a huge difference to both of us that day. Izzy was a great support to Jack during his stay, keeping his pain meds topped up and making sure he understood what was happening. All the staff we met during Jack's stay on the ward were compassionate and caring. The ward itself is bright, clean and comfortable. Thanks to every one on the ward for your great care for my son. It made a difference to how secure he felt, which no doubt helped his recovery
My 20 year old son was admitted to the 23 hour ward on 2nd January and stayed in for 2 nights. He was very unwell with glandular fever, and as it later turned out, complications including quinsy, though we did not realise about the complications until a few days later. The nursing staff were incredibly kind and attentive all the time he was there. He was in a lot of pain and they were really helpful with pain medication and tried to make him as comfortable as possible. He was particularly grateful to the staff nurse who looked after him during the day on 2nd and 3rd January (I am sorry I didn't note her name, but she wore a dark blue uniform, so I assume that means she was a staff nurse?). She was always calm, kind, efficient and effective and he said she looked after him really well. I also noticed during my stay with Jack that all the nursing staff were incredibly caring and lovely to the elderly man in the bed diagonally opposite. His name was Peter and he was very deaf and physically he needed a lot of care. They made sure he always understood what was happening, and kept checking in on him to make sure he didn't need anything. They were unfailingly patient and compassionate however busy they were. Thank you also to the auxiliary staff such as porters and the meals/tea service people, who also made sure Jack had a drink or some food he could try to eat. Please make sure the staff see the positive feedback, because when you are really ill you are not always as able to let them know how much the kindness is appreciated. Regards Jaquie
I thought the service was excellent. Roxy especially was great. We weren’t given the information pack until leaving so that would have been helpful at the start.
Short link to review Warwick Hospital: http://iwgc.net/eb6ei