warwick-hospital

Warwick Hospital

Lakin Road, Warwick, England, CV34 5BW
 
162,661 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Dermatology Outpatients (Warwick) Seen by Doctor
20th February 2024


Extremely good care from both receptionist, Doctor, registrar and student. Position explained fully and options for treatment offered. Agreement on treatment and indicated a further appointment in 4 months time.

Suggested improvements
Much more parking at Warwick hospital. As an elderly single patient there is no alternative in the area to park and I have no one to drop me off.

Experience
Dignity/Respect
Involvement
Information
Safe
Food
Rating not given.
Staff
 
Review of A & E
12th February 2024


My Dad attended A&E twice recently, on Friday 9th and Monday 12th February. The care Dad received by all staff, from hospital porters to consultants, was outstanding. They have treated him with care, compassion and professionalism and extended it to me too. There are too many people to mention but i will be writ8ng a thank you. A few examples are taking the time to try and let him talk, offering food and drink for him, having a joke and finding a quiet place for him to sit while waiting for return transport. That's in addiction to excellent medical care from doctors, nurses and physiotherapists. Spending a long time here has allowed me to obseve that the team work so well together and strive to give every patient the best care. This is the NHS at its best, thank you.

Suggested improvements
Nothing, please just continue what you are doing and pass on thanks.

Experience
Dignity/Respect
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Safe
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Staff
 
Written by a NHS patient
10th February 2024


Just wanted to say a huge thank you to all the staff for the care they gave to my Mum during a very difficult time recently.I wanted to express my thanks in particular to Helen the Ward Manager for the compassion, care and flexibility she showed towards me on one specific occasion when I visited the ward to see Mum.I will not forget how kind and understanding she was that day .

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Machen Eye Unit
9th February 2024


Great care, communication and information shared. Lovely environment to wait in, in the new children's space. My daughter was comfortable and happy.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Safe
Food
Rating not given.
Staff
 
Written by a NHS patient
9th February 2024


I recently had an endoscopy at SWFT. The staff in the endoscopy unit were excellent. They were courteous, considerate and informative at all times. They were excellent at reassuring me throughout the process. A big thank you to the endoscopy unit.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Endoscopy Unit - Warwick
8th February 2024


Last time 3 years ago I had a very traumatic experience having this procedure - colonoscopy- This time the pain control was excellent and the whole procedure explained whilst happening. Credit to the colonoscopies! Thank you. All the staff were lovely.

Suggested improvements
Remind on phone call prior to appt to bring dressing gown and bag I stupidly missed that in all the pre op info

Experience
Dignity/Respect
Involvement
Information
Safe
Food
Staff
 
Written by a NHS patient
8th February 2024


Attended Minors on Monday evening with a Head injury. Was treated very promptly and kindly. I had a very bad headache and was extremely nauseous. Plenty of reassurance and advice was given as well as some painkillers.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of A & E
6th February 2024


I was with my father in law in A&E on the evening of Tuesday 6th February. Not one member of staff could be faulted on the kindness and care they showed. They were helpful, patient and kind despite being super busy. I feel very lucky to have an NHS that works so well to support those in need and to have had such kindness from the staff at Warwick. Staff Nurse Michelle looked after John. She was not only efficient and kind but took the time to listen to and get to know my father in law. This is no mean feat when dealing with an overcrowded department and many complex cases. I really appreciated that Michelle took the time to thoroughly check him over with compassion and kindness Please do pass my thanks on to the whole department. We know it’s a hard job it is very much appreciated.

Suggested improvements
Obviously have more beds as there were many people in corridors but I recognise you are working under immense pressure and already trying to solve this!

Experience
Dignity/Respect
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Cleanliness
Safe
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Staff
 
Review of A & E
5th February 2024


The system just worked well with very little wait time, triaged seen by a doctor and treated- thank you

Suggested improvements
Nothing- just keep the wait times down, that is half the problem and frustration these day. My total bust time was around 2 hours which is still not bad at all

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff
 
Review of A & E Parent / Carer Survey
26th January 2024


Have been put in to a room with my daughter for hours and no one comes, have been asking and the answer is always the same (doctor is coming soon), have been like that for hours and nothing! Horrible

Suggested improvements
Stop wasting time talking about how they going to spend their days off, holidays and breaks, instead do what they get paid to do!

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Next Steps
Appointment
Support
 
 
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Warwick Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Short link to review Warwick Hospital: http://iwgc.net/eb6ei