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21st February 2023


The Dr we saw was very sharp, kind and treated me as an intelligent person. She listened to my chest and said oh dear and then prescribed a nebuliser plus neb steroids, took bloods etc She was very thorough and I felt safe with her.

Suggested improvements
The triage nurse without listening to my rattly chest went entirely on my bp, oxygen and pulse rate and said we could wait for 5 hours or go home now. Thankfully I decided to stay. We were seen within half an hour by a more cautious and on the ball Dr who diagnosed a chest infection quickly. I did tell the nurse I had a history of severe asthma and pneumonia and had had 7 severe asthma attacks in a short time, had been on the nebuliser at home a lot and had taken oral steroids.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff