Reviews
Reviews
Lovely staff efficient
I was in and out of the facility within an hour with the complaint resolved
Good service when it arrived in minor injuries but the wait time was far too long
I was seen very quickly after a car accident and treated very well by both the hospital staff and the ambulance crew.
All staff were professional and caring
Staff were blunt, bordering on unkind. I’d been advised to attend A&E by NHS111 but when I turned up the receptionist behaved as if I was an inconvenience. I had a broken foot but she told me to walk around the building to minor injuries.
When I was seen by the nurse there I asked whether I could drive and he wouldn’t give me a clear answer. I asked how I would get home (I live alone and had driven myself in) and he said ‘that’s not for me to say’.
I noted that my discharge notes say I was released home/to the care of family. This isn’t true. He knew I was alone and had no idea how I was going to get home.
When a different nurse called for the virtual fracture clinic she seemed in a rush to get me off the phone. I still have questions about what I’m able to do and this matters as I live alone. Overall I was left feeling uncared for and unimportant. I’m still worried about whether I am doing the right things to heal my fracture.
I was seen very quickly after a car accident and treated very well by both the hospital staff and the ambulance crew.
Lovely staff
I was ttrayed quickly and professionally
Absolutely great service received by my son on both recent occasions once in a&e and other in minor injuries. Keep up the great work guys ❤️