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Warwick Hospital
2023-02-21
Person
1
5
0
21st February 2023
Having arrived in A&E with my 1 year old child, who had a fever of 40.9 and breathing difficulties, I was aghast to see that not only did I have to wait an hour to be triaged, but that two members of public in the custody of police, clearly time wasting and stalling getting to custody, were seen before my child. In what world does a grown adult criminal take priority over a 1 year old baby with a dangerously high fever and breathing issues take priority?! Following a long wait, we were finally seen by a doctor who neglected to look in my child’s ears, throat etc for sign of infection. We were instead monitored whilst his temperature dropped. After challenging the lack of interest in the underlying cause of the fever which had persisted for 5 days, the doctor returned and suggested it was likely due to him teething!!
Suggested improvements
Prioritise infants over convicts
Provide better waiting areas for parents with children so that children aren’t sat alongside swearing convicts