The Royal London Hospital

The Royal London Hospital 2016-03-01 Person 1 5 0

They need to give medicines at appropriate times. E.g calcichew ten mins before food. Lanzoprolze 30mins before food. They should know why the patient is there. E.g I had a virus and was exhausted and unattended in the side room for a week. Medicine such as antibiotic s should not be wasted. My cannella was removed the nurse tipped the antibiotics into the sick and said bye she was off on holiday to Madrid. There was a change over. My daughter stayed the night to alert the night staff that antibiotics were not given. Only because she was there they put in another cannella and drip. You should not make personal comments to unwell patients e.g your legs are skinny, you smell, your short.

The Royal London Hospital 2016-03-01 Person 5 5 0

great nurses!

The Royal London Hospital 2016-02-17 Person 4 5 0

All the A&E staff were exceptionally nice. The Registrar who saw me was very caring & didn't belittle my problem. The radiographer upstairs on Level 1 was excellent as was the radiographers in A&E. These medical staff were outstanding. However, the Charge Nurse Michael was very rude to me & said I was wasting A&E time despite me telling him that I was sent there by the radiography department within the Royal London as they felt it was a more suitable treatment pathway which I agreed with. I find the comment about me wasting A&E time completely unprofessional & as a UK taxpayer who has actually never visited A&E before, I think his comment is totally unwarranted & he should take more care with how he speaks to patients.

The Royal London Hospital 2015-03-03 Person 5 5 0

I had a cervical spinal procedure at the Day Care unit on the 3rd Floor - Central Tower of the Royal London Hospital and I would like to thank every single one of the staff for their kindness, diligence and professionalism during my stay. Although there was a wait due to short staffing problems, I was kept informed and really looked after. I noticed that the staff really worked as a team; there was a real sense of camaraderie, and this helped me to feel relaxed. Obviously neck injections aren't the first choice of activity for one's day out, but the procedure was made as good as it could be. Mr. Serge Nikolic carefully explained everything in a clear manner and answered all my questions (I think I over-researched on the Internet which meant there were a few!). He is a first class doctor who I really trust. All the staff in the recovery ward were considerate and understanding, but I do remember one special nurse called Caroline who really shine in her caring attitude and patience. My experience could not have been more favourable and these people need to be recognised more.

The Royal London Hospital 2015-01-15 Person 5 5 0

I have received excellent care and treatment at the Ambrose King Centre and the Grahame Hayton Unit. All of the staff have been incredibly helpful and considerate to me during a very traumatic time. It's a real shame that funding for GUM services is under threat as they are quite literally life-savers.

The Royal London Hospital 2014-06-24 Person 2 5 0

I am writing this review about Ward 3D mainly, my husband spent from about 3am to the following evening at 5pm. He was moved there from A&E, where we spent most of the day in the wrong section due to an error in booking in, as his bed on ward 13C (vascular) went to a patient in more urgent need. Having been told just hours before moving there he was given the news that he was to lose 2 toes the following day and would be fasting until a slot on the urgent list for ops became free. He is a renal patient on dialysis with a serious heart condition and an insulin dependant diabetic. He was put in a side ward and apart from having his b/p and temp done in the morning was left in the room with the door and blinds closed until someone came in at about mid-day. At 9am ish he asked to have his blood glucose checked as he was wearing a monitor and all instructions were in his notes from the night before but was ignored, he asked again when his for was opened and wasn't even acknowledged. When I came in to visit just after 2pm he was very distressed and needed to go yo the toilet, both the call bell and bottle were out of reach as was shoe and crutch which he canon get about without. I helped him and hot him back into bed (I am disabled). I went to the desk and stood, saying excuse me on a couple of occasions when the staff nurse came off the phone but was ignored, I wad asked by a young girl who I think was a trainee what I wanted and let her know I was waiting to speak to a nurse as at this stage we were very concerned that he was fasting for nearly 20 hours and had no insulin and glucose was not checked. When eventually I managed to speak to a rather rude, dismissive nurse who said she wanted to go on her break

The Royal London Hospital 2013-12-03 Person 5 5 0

All the staff were very polite and happy to help

The Royal London Hospital 2013-10-12 Person 5 5 0

Very promptly seen by pleasant courteous staff. well organised set up.

The Royal London Hospital 2013-10-08 Person 4 5 0

This is an amazing hospital caring staff friendly welcome and reassurance by all. Not my local hospital but been here alot and every visit has been pleasant.

The Royal London Hospital 2013-08-10 Person 5 5 0

I want to commend Dr Baily in the Grahame Hayton Unit. He has treated me with kindness, respect and patience.