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The Royal London Hospital
2016-02-17
Person
4
5
0
Written by a patient
Written by a patient 17th February 2016
All the A&E staff were exceptionally nice. The Registrar who saw me was very caring & didn't belittle my problem. The radiographer upstairs on Level 1 was excellent as was the radiographers in A&E. These medical staff were outstanding. However, the Charge Nurse Michael was very rude to me & said I was wasting A&E time despite me telling him that I was sent there by the radiography department within the Royal London as they felt it was a more suitable treatment pathway which I agreed with. I find the comment about me wasting A&E time completely unprofessional & as a UK taxpayer who has actually never visited A&E before, I think his comment is totally unwarranted & he should take more care with how he speaks to patients.