the-royal-london-hospital

The Royal London Hospital

Whitechapel Road, London, England, E1 1BB
 
1 2 3 4 5 89,321 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Review of Labour Ward (6E & 6F Ward) - RLH,
4th May 2023


My midwife Swee was particularly really informative, helpful and supportive in my decision making and part of team who safely delivered my baby.


With the resources available there was nothing I can say they could have done better.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Gynaecology Clinic - RLH,
20th January 2023


The best care from Women's health physio, Aliz. Aliz is: Very knowledge in her line of work. Extremely caring to patients needs. Very compassionate and considerate. Very passionate about helping and achieving positive results for the patient. Aliz went above and beyond she deserves to be acknowledged. I can't thank her enough, this feedback doesn't seem enough for all the positivity she has given me. Aliz delivers A* service but more importantly she has deep care and understanding for the patients needs which went a very along way. Very apparent it's not just a job for Aliz but she she has a deep care and empathy to help patients to the best she can. Thank you


Aliz was excellent, no faults.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Labour Ward (6E & 6F Ward) - RLH,
15th November 2022


We chose an elective C section and it's been more than 24 hours that we are in Royal London Hospital and still my wife hasn't been operated. The staff just keeps on delaying everytime we even try and enquire. This has been the worse experience of our life and would not recommend this hospital to anyone. We were so excited for the birth of our baby and this feels like a torture.


Just try and treat patients with care and compassion. Provide timely updates . We got admitted at 7 am and then at 6 pm , that is after 11 hours we were told that the surgery won't go ahead on that day. The next day the story is the same till 12 noon, we feel helpless and have had a break down

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Home Birth Service - RLH,
5th August 2022


The team members of the home birth service all go above and beyond to create trusting relationships each time you are in contact. Being able to message them at any time is hugely comforting. The monthly Zoom calls with the team and other antenatal and postpartum mums are such a thoughtful part of the care which I’ve never come across in my experience of healthcare as a patient, or as a GP (my job). I couldn’t speak more highly of the team or express in words how grateful I am to them to have enabled me to have such a positive birth experience in my own home.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Community Antenatal Clinic - RLH,
12th July 2022


My local midwife Pamela gave me a very personal experience. My first appointment with her made me feel like I was listened to and the appointment was tailored to me, rather than feeling like another patient on the list. Very welcoming, attentive, informative and comforting. As a first pregnancy I think these qualities are very important. Makes an alien situation feel much more familiar. Extremely sad to be seeing her leave and also gutted she won't be around to see my pregnancy come to a close.


Had Pamela state around a little longer to see through the ladies she's worked with till birth.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Gynaecology Clinic - RLH,
28th June 2022


Again third time . I came for my gynaecology appointment today and got told at the reception that your appointment is been reschedule for another month. No consideration for me time or money. What someone can do is Simply sending a letter or calling me as a patient to let them know that my appointment is cancelled will very appreciate But it seems as some of us don't deserve any care or consideration. But what can I do, Go home and leave with my disease which is slowly killing me and turning to caner

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

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