the-royal-london-hospital

The Royal London Hospital

Whitechapel Road, London, England, E1 1BB
 
1 2 3 4 5 89,474 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
13th April 2021


Dr Charlotte Toms, A & E Doctor at Royal London Whitechapel My elderly father was unwell, in lot of pain was seen and assessed by Dr Charlotte Toms in A & E, Dr was kind, courteous, very thorough in her assessment, kept us aware of the situation, even after finishing her shift informed us of what will be happening and answered our concerns. Thank you Dr Toms and her team for great care and taking care of my father, god bless you all! Mr Raoof and family

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
17th March 2021


Anna Parberry and the Colposcopy team were absolutely wonderful - knowledgeable, experienced, clear and kind. They turned what could have been a scary experience into one that I could digest, understand and appreciate.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Ultrasound - RLH, written by a patient
29th December 2020


The wait time is ridiculous and was in excess of over 1 hour. I am writing this feedback whilst still waiting to be seen. The time has not been updated on the board with the correct wait time and how do one expect a service delivery on time by health profession. Due to current Covid-19 situation it needs to be minimum time spent at the hospital due to infection control rather I am sitting here over an hour for an appointment which was 10am.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
17th November 2020


Interventional Radiology Coiling - Royal London Hospital I had a procedure a few days ago, for an aneurysm (endovascular coiling). Everyone in this department really looked after me. My surgeon is very experienced and professional, truly amazing. Thank you so much for looking after me, your work is so appreciated.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a carer
13th November 2020


Neonatal and postnatal team poor performance administering medicine to wrong beds and not keeping informed about service. During times of covid when care is understandably overstretched, may and vanessa team in ward 8f really let the ball slip

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Home Birth Service - RLH, written by a patient
8th November 2020


Each member of the home birth team treated me with compassion and empathy. They were all clearly incredibly competent and professional. They made my but experience more than managable but joyful and incredibly positive. I am so grateful to them.


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Experience
1 2 3 4 5
Dignity/Respect
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Information
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Written by a patient
2nd November 2020


Kind and helpful staff. Always respond quickly and efficiently to any requests and keep me updated of any changes in my condition. My medication is also delivered home to me so very helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
2nd November 2020


Clear and updated information regarding treatment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a carer
20th October 2020


We were amazed at the care we received during our stay with our 13 year old daughter at the RLH. From the moment we walked in to A&E every single staff member was kind, understanding and great at putting is and our daughter at ease.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a carer
18th September 2020


Not a positive experience at all at this hospital.Went to accident and emergency with a sick relative and found the staff to be Cold and unfriendly In particular one Nurse called Ciaran McHugh who had no People Skills whos attitude very much upset my elderly relative.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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Resources

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