the-royal-london-hospital

The Royal London Hospital

Whitechapel Road, London, England, E1 1BB
 
89,517 reviews

Reviews

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Reviews

 
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Written by a NHS patient
28th February 2024


Dr Matthew Hogg is a kind and gentle Dr. I will never forget how he saved my life when other Doctors in my opinion were not prepared for the risk of performing a surgery on me because my condition was very risky. This God sent the angel of a Dr just walked into my life and opted to perform the surgery on me. Not only is he kind, he is empathetic, gentle, polite, very professional and kind. He did a great job on me and I am alive. I sometimes can believe the major surgical procedure he did for me. If you happen to be his patient, simply relax because you are in safe hands. God bless you Dr Hogg for saving many others like me.

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Review of Surgical Outpatients - RLH
24th December 2023


I could not have been treated any better at any time by any staff that I came into contact with

Suggested improvements
Nothing in my experience

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Written by a NHS patient
7th September 2023


Great, friendly nurses and staff that comforted and helped me when necessary without making it feel like an inconvenience.

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Written by a NHS patient
1st September 2023


Great care. Wonderful surgeon. Removed liver cancer successfully with keyhole surgery. Great aftercare.

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Review of Home Birth Service - RLH
22nd August 2023


The team are incredible and I received a safe and amazing experience of birth that was very healing after a traumatic labour previously at The Royal where my choice of pain relief (water pool) was not available leaving me feeling forced into a csection by the lack of pool and the terrifying empty labour room being set up to lie back which optimises tearing of the mother. There was no comfortable facilities outside a hard floor for upright evidence based protective positions and having now given birth I am experienced in how much more painful lying back is vs standing so would have led to me missing feeling and being truly aware of the entire physical experience I wanted even if I’d not had the c section as I would have then needed an epidural.

Suggested improvements
Prompt reliable supply of gas and air is a critical need. I wanted to avoid pethidine and any long-acting pain relief, but the gas arrival was delayed (no fault of my incredible midwives, the system needs to be better). I am glad I only had gas and air in the end but nearly gave in to pethadine which I would have regretted and completely changed my incredible experience into one I had not wanted.

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Written by a private patient
21st July 2023


I had the privilege of being under the care of Dr. Parkes and I can confidently say that my experience was exceptional in every way. From the moment I walked into the clinic, I felt welcomed and at ease. Dr. Parkes displayed a remarkable level of expertise and knowledge throughout our interactions. I suffer from severe IBS and gastritis. Dr Parkes took the time to thoroughly explain my medical condition and treatment options, ensuring I had a clear understanding of my situation. Beyond his expertise, Dr. Parkes demonstrated genuine compassion and empathy. I cannot thank him enough, I feel much better! Lamia

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Written by a NHS patient
1st July 2023


Recommended

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Review of ENT Outpatient Clinic - RLH
21st June 2023


I have been waiting for a follow up appointment with ENT, I was therefore surprised to receive a letter saying I had DNA an appointment and was being discharged, I was never informed of the appointment so it would have been impossible for me to attend. I did not receive any text reminder about this appointment ether which is quite strange as I receive text reminders about all my other appointments. I contacted central appointments and they said they would email the department. I have gone via PALS who have forward my email to 'AIRS' but I have had no response from any of them! I have had no option but to get my GP to refer me back to them and now have to wait all over again. It took over 18 months from my original referral to me being seen. How can it be acceptable that I have to wait again due to admin error in not informing me I had an appointment. The consultant I saw last time was brilliant and I could not fault him at all. Just the admin side of things makes it a very poor service!

Suggested improvements
Informing me I had an appointment would have made all the difference as I would have been able to attend if I was aware of it. Sending a reminder would have alerted me that I had an appointment. Not being able to contact anyone to sort this out is the most frustrating part! Now my record has a DNA which is unfair and I have to wait god know how many months to be seen

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Written by a NHS patient
2nd June 2023


I cannot thank the doctors and nurses enough at Royal London Hospital (Stroke unit Ward 11c) for looking after our Dad and​ ​​the amazing hardwork and dedication it takes to not only take care of patients, but ​also ​the family, visitors, ​​going above and beyond. Forever grateful.

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Review of Labour Ward (6E & 6F Ward) - RLH
4th May 2023


My midwife Swee was particularly really informative, helpful and supportive in my decision making and part of team who safely delivered my baby.

Suggested improvements
With the resources available there was nothing I can say they could have done better.

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