the-royal-london-hospital

The Royal London Hospital

Whitechapel Road, London, England, E1 1BB
 
1 2 3 4 5 89,490 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
1st March 2022


I visited the gynaecology department Phillips Corson and her team were amazing friendly, kind and caring. And have helped me to resolve my issue amazing

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Antenatal Clinic - RLH,
25th February 2022


The sonographer that did a scan was very compassionate. Easy and gentle. This was very different to last appointment which was with a gentleman. Joanna was the person I saw and hope to have her for all my appointments. Sometime a female is requested simply because they have been through this and are generally more compassionate.


When patient request a particular member of staff please try to listen and accommodate.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th November 2021


Amazing Hospital and amazing stuff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
18th November 2021


My Renal Nurse (Gladys), was extremely helpful, patient and explained everything to me in a way I could understand.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
17th November 2021


Gladys Laurente who was my nurse that has helped me understand the options of my dialysis in regards to my CKD. Everything was clearly explained and made me feel at east during the process.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Home Birth Service - RLH,
30th October 2021


Caitlin was friendly, warm and caring throughout the whole experience. She listened to my concerns and questions and made me feel heard and in control of my birthing journey. It was great having the visits at home, they were flexible and always ran on time. The zoom sessions gave a great insight to different home birth experiences and a good opportunity to meet all the midwives. I ended up giving birth really quickly so there was no midwife present. However, when Irene arrived soon after she was amazing. I felt calm in her presence and she took control of the whole situation quickly and efficiently. Her kind and light personality made me feel like I known her the whole time which made the experience relaxing. I’ve had such a wonderful experience from start to finish, I would recommend it to anyone.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Home Birth Service - RLH,
9th October 2021


I had a really good experience with the homebirth team and would (and have) recommend them to others. I felt respected and heard. I was very happy with the care I received. I felt like I got all the information I needed and the team was very responsive to individual wishes. I was also happy with the monthly video chats which enabled meeting a wider variety of the team members.


I think slightly clearer communication during labour on how long it would take for the midwife to arrive would be helpful (and maybe whether dropping by the hospital first should be skipped).

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
26th September 2021


Attended a&e was poorly assessed by the triage nurse . Was in severe pain, however triage nurse sent me to urgent care with a 3.5 hour wait. The triage team assess patients and send them to URGENT treatment however there is nothing urgent about the provision of care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd September 2021


Attended A&E Royal London hosp Whitechaple, was seen by Dr Joseph Reynolds and medical student Kassim, both were very excellent, Dr Reynolds was helping, assisting all patients with compassion - genuinely great service and care. Thank you to both and very much appreciated their great service, attitude towards patients especially when nhs is stretched.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
16th September 2021


I’m not keen on telephone of video appointments as a I have a long term illness, other complications can be identified face to face

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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Resources

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