Formally City General Hospital , 578 Newcastle Road, Stoke-on-Trent, England, ST4 6QG
The staff in the hospital were brilliant, the only downside with Stoke, which I appreciate is a difficult problem to solve is the parking situation, particularly during visiting times.
My mum was left sitting in urine. Staff refused to do urine test for infection.No dignity afforded my mum proud independent person before she became ill.
After serious epileptic attack which resulted in several bone injuries. Requested anti convulsant medication which had missed, almost had a second attack until visitor intervened. Was not local so got red cross to drop of at station even though I could hardly walk and was 200 miles away from home. 'not there problem' and not as non local would not put me into another hospital. Staff completely indifferent to my needs and circumstances.
Don't cancel operations. Don't make a person with diabetes hi with out food or fluids on the understanding that they will be going to theatre nil by mouth. Sliding scales. No need to be on sliding scales of you were given the correct information. Poor pain relief due er to being on an intravenous drop, got white until morning to have a second cannula put in as only strain people can do this and guess what they ll home. Do people not get I'll at night. ROYAL STOKE PROMISE SO MUCH DELIVER SO LITTLE.