Royal Stoke University Hospital 2021-08-02 Person 3 5 0

I was sent a letter to go for a brain scan in leek of this year 2021 rang them to say couldn’t make it as to far away I live in stoke so they said they would try to get me another appointment but will have to go on the waiting list I said fine no problem. I got a phone call on Friday 30th July 2021 to say we have got you an appointment for your scan on mon 2nd aug 10.30 am went to the hospital signed it was then told it was for the eye site process witch I have had done 4 times already the same thing wasting time effort and my tax payers money on the same thing I’ve had done before so I walked out as I’ve had enough of stoke university hospitals crap and wasting tax payers money on doing the same process over and over on patients. The nurses do a great job in extinguished manor they go overboard in some cases above and beyond there call but ounce again clerical staff get it wrong again and again that is bad management staff above them. Please don’t get me started on the uniforms that all the staff have to ware unclean shabby as though they have been warn for a few days, I served in a hospital in America as a minister for the church over there and even though the hospital was full at all times people got seen on time not like over here waiting time some hour over the time slotted it was clean and the doctors and nurses could change there uniforms when and if required porters were in the right uniform and clean not like some over here in england scruffy untidy unshaven and the list goes on all I can say whoever the directors are they must have some very nice dinners and offices.