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Royal Stoke University Hospital
2021-07-24
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 24th July 2021
I feel at times the hospital is to big and the check in system I did not find easy as kept coming up with foreign language options. Sure it could be made a lot easier. The treatment I have had there has been excellent but the organisation is poor at times. As at one visit I had a phone call asking where I was as they were waiting to do an ecg ? I was in my car half way home after having ecg done and had seen the consultant. So think communication is quite poor at times ??