king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
196,999 reviews

Reviews

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Reviews

 
Page 3159 of 19325
 
Review of Accident & Emergency
21st June 2022


Absolutely appalling experience, as an ambulance patient took 14 hours just to seen be a doctor, was told was no5 on arrival, 4 doctors and about 10 nurses still took 14 hours to be seen by a doctor and the time of admission was nearly 22 hours.

Suggested improvements
You have no system in place, waste of resources , what ever system you are following it’s NOT working, I can offer you my free service and implement a system that will work.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


Stayed in hospital 15 hours I was exhausted. All I did was wait for rest and results otherwise the time I was seen psychically was about 25/30. No doctor explained anything and it was left to the nurses. They were excellent.

Suggested improvements
15 hours sort this. I did not need to wait this long .

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


I received very good attention from the staff who attended to me. They were professional and always ready to receive and attend to your enquiries. Keep it up Team King George Hospital

Suggested improvements
The unpleasant experience has to do with having to wait for 12 hours before I was admitted. I endured excruciating discomfort and pains during this long wait. Team King George should do something about the patient processing period to lessen the waiting time to lessen pain and discomfort.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


Service was so poor. Staff were rude. No waiting facilities outside. I have never ever got this type of poor service in emergency in my life. So bad service. My opinion you don’t need to keep this service. I went there at1330 and back home at 03:30. Can you imagine 14 hours in emergency with severe back pain. So you must have to reduce your waiting time and provide good service. Thanks.

Suggested improvements
All I wrote above box

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


I was in huge pain and I waited to be seen from 2pm untill midnight when I went home without doctor seeing me.I asked pain killer which I have got it at around 10 pm.I am very disappointed....

Suggested improvements
The patient to be seen as soonest possible by a doctor .

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


Because of poor service I received from the hospital.

Suggested improvements
The waiting time for a doctor is really long , i waited 14 hours to see a doctor. This needs to be fixed urgently.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


The receptionists were very rude and appeared to blame patients for administrative errors eg the UTC receptionist when we were mistold to go there instead of ED. Various members of staff did not tell me what they were doing or why. However, the HCA who did my ECG and bloods was very friendly and Dr Suliman was extremely helpful and thorough. I was delighted and reassured with Dr Suliman’s assessment and wish to pass on my thanks.

Suggested improvements
Reception staff should try to speak to patients with more patience. Issues with BHRUT/NHS bureaucracy should not be blamed on patients.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


Wait times were ridiculous, there were no chairs to sit in while waiting to be triaged and I was there because I was extremely dizzy and had passed out several times before I arrived. At one point I was forced to sit on the floor so I didn’t fall over. Once they sent me to majors I then waited for over 7 hours to see a dr. Once I had seen the Dr I was treated very quickly. Had a CT scan and medication within the hour then discharged to go home despite feeling so dizzy I once again had to sit on the floor so I didn’t fall over before I got to the exit.

Suggested improvements
The wait times are ridiculous. I understand that they are under staffed and funding is an issue but to be made to wait that long when you feel that poorly is unacceptable. There’s are no chairs at all while you queue for triage. That’s irresponsible and dangerous.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


I was brought in by ambulance at approximately 7pm I’d had three episodes of passing out. This has never happened to me before. I was left in the waiting room, where I whitenesses three altercations (2 physical)! I was terrified! My daughters collected me at 11 pm and took me to the Broomfield Hospital, where I was attended to, with care and dignity. I never want to experience that again. Those poor staff members!! They should not have to deal with the appalling behaviour of patients that frequent the A&E. Why is it allowed??

Suggested improvements
Told all patient only one relative per patient. Anyone able to fight or shout, should leave as they are clearly fit and well!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
21st June 2022


I was waiting 15 hours to see the doctor.That’s time they don’t provide any food nothing,I was diabetic patient I asked several time.In my life never waiting long time to see the doctor.When doctors saw me she didn’t see me properly .I was very much shocked of service.Whole night I was waiting in A/E without any sleeping.I don’t know what kind of Emergency.

Suggested improvements
Need more professional doctors

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Short link to review King George Hospital: http://iwgc.net/eb4ev