king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, Essex England, IG3 8YB
 
1 2 3 4 5 152,434 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 111
 
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


Staff was very rude , doctors didn't bother to listen to me .


Staff could be nicer , doctors could listen to patients instead of getting rid of patients

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


No care at all, I been there at 10:20pm & free from Hospital at 5:20am. It took me 7hr to be free. Absolutely unacceptable


Waiting list, name of patience be on screen to know when there turn is coming, any estimated time so patient can manage himself mentally & physically as well. I was in pain & feeling hungry but nothing possible if I left the Queue have to wait and again start from square one

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


It’s not my first experience with King George Hospital


Increase the number of personnel to reduce the patients’ waiting times

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


I waited 1.5 hours to see a nurse who referred me to A&E and than waited another 5 hours to be seen. I went in with chest pain and the treating doctor sid not even bother to listen to my chest/heart or discuss my symptoms,she solely relied on my test results and discharged me with no action plan or re assurance.


Deal patients with dignity,care and respect

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


Excellent service all around however my entire visit lasted 6 hours which I’m sure you can imagine is a very long time, during which the majority was spent waiting. The service from all staff was amazing and I’m very grateful. Thank you!


Just the waiting times to be seen and between the different areas.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


Though I have to wait for some time due to various test results which is understandable. All that where involved in my care displayed professional conduct and they seems to know their stuff Despite the pressure, o was treated with respect and dignity


The waiting time can be improved. I think again it depends on individual diagnosis

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


The waiting time was outrageous. I was there for more than 7 hours waiting to be seeing.


You could have taken less time

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


Medical team done an excellent job.Keep up the good job.


Everything gone smoothly.Nothing more I can think of.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


The ED staff from the receptionist on arrival to my care in the department by the clinical team was excellent. I have worked for the NHS for many years in a director role (not BHRT) and would be proud to call this my place of work.


Radiology!!! Only the receptionist was welcoming and friendly, the clinical team need some development. The radiographer who took my X-rays neither introduced themselves (all the ED staff did) but more importantly didn’t then communicate what they were doing or what I should do next. Fortunately I know the system but observed other patients not knowing what to do.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
10th June 2021


I was made to feel at ease and the doctor explained very calmly what he thought was wrong snd what I should do.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
 
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Resources

Short link to review King George Hospital: http://iwgc.net/eb4ev