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king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
1 2 3 4 5 188,683 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

 
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Page 1 of 18492
 
1 2 3 4 5
Review of King George’s - Accident & Emergency,
30th November 2023


The care for my son was good but the wait is too much

Suggested improvements
I think the wait should be shorter More information about what to expect next is essential so you don't feel like you're waiting for nothing .

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
29th November 2023


The staff did the best that they could under the circumstances but a&e was overcrowded with patients in the corridors and people sitting on the floors. Staff were fed up. Many patients with mental health issues shouting and others distressed made it difficult for you to relax and sometimes it felt unsafe. We waited nearly 10 hours mostly in the corridors with people and the patient was 93!! Staff looked tired and deflated. Patients were in pain, discomfort and disbelief!

Suggested improvements
Everything!!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
29th November 2023


Being rushed in to hospital A&E by ambulance after a bad chest pain being told I was a main priority and will be soon quickly from 11:30pm I managed to finally get seen by a doctor 11am the next day only to be told they need another blood sample and waiting again over 2hours then being told X-ray then 1 and half hours then told ct scan then waiting many many hours and finally leaving the hospital 6pm this is ridiculous A&E receptionist have no care for you Nurses have no care for you Doctors have no care for you It was a bad day and with pain still till now after a few days but doctors told Me it’s nothing was this just to get rid of Me? As I am definitely feeling continuous pain shard and restricting my movements but doctor said nothing to worry about Really wish things would change and people would show some care finally

Suggested improvements
Everything

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
28th November 2023


Was totally looked after. Was expecting large delays but was triaged fairly quickly but the wait after that was lengthy. Good clean environment and polite and helpful staff.

Suggested improvements
Just the length of time waiting even the X-ray department albeit empty

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
28th November 2023


I was sent to urgent care with a migraine, visual disturbance and no tolerance to noise and sat in a crowded loud busy room for 3 hrs.. the gp then decided I needed more tests and sent to A&E with a possible clot or brain bleed… 3 further hours later a ct scan was done and some more bloods.. then there was apparently a dr there to review but no body was called for the next 12 hours.. so overall 17 hours later I was seen, given a bed for 15 mins whilst I got a drip and then sat on a chair with advise to be referred to a specialist and sent home.. for a disabled person with a migraine they sent me home worse off then coming in..

Suggested improvements
Everything!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
28th November 2023


Everyone was fantastic asides from one senior Dr. He was a bit rude and kept shouting even though I had told him I was in with a migraine attack with severe photophobia, sensitivity to noise and smell. It was when a Jr Dr then spoke up for me that he finally lowered his tone.

Suggested improvements
Please make sure that the staff involved in my care are valued and appreciated because they were fantastic. Members of staff to praise personally: The nurse in the red top that placed my cannula and took my blood samples Nurse Katie Nurse Sophie Nurse Renato Nurse Simona Nurse Elizabeth Jr Dr Farhanna

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
28th November 2023


The casualty was very busy and chaotic, waited over 16 hours before I was seen. I didn't know what was going on. I was sent home after 20 hours and was not followed up as I had been told. A really awful experience.

Suggested improvements
More doctors needed and better organisation.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
28th November 2023


Nurses were always taking care of me and always attentive

Suggested improvements
Have parking for my son who was with me

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
28th November 2023


In a horrid situation was really happy with the staff all were great

Suggested improvements
Was really happy no further comment

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
28th November 2023


I thought all the staff was excellent. A@E was so busy the staff did so well.

Suggested improvements
It was such & busy day / night, staff was under pressure due to amount of people.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
 
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Page 1 of 18492

King George Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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