Barley Lane, Goodmayes, Ilford, Essex England, IG3 8YB
I came in for my appointment at BASE 3 and although it did take a bit of time to be seen, everyone was very helpful especially the nurses and assistants. I especially would like to thank the phlebotomist who helped me. I am afraid of needles and he helped me so much, he was talking to so I took my mind away from the needle and performed the process so quickly and efficiently. This was a first time, it was painless, usually, I am in pain and usually so worked up over the whole process I get lightheaded and close to fainting. He was just great, I only regret not thanking him properly after he took the blood sample and that I didn't take his name (Indian male early/mid 30's, from Hyderbad) Thank you, I really appreciate it.
I received wonderful treatment from all the staff at the hospital both at the pre assessment and the day of the surgery. The nurses were very attentive and were happy to offer assistance if needed. My surgeon pre op was extremely through in explaining the procedure and the possible complications. However, I would have a appreciated a few words after the op to reassure that the procedure had gone well - but that is only a minor gripe :) Overall, I extremely satisfied with my treatment.