king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
1 2 3 4 5 188,737 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
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Page 2 of 18497
 
1 2 3 4 5
Review of King George’s - Accident & Emergency,
5th December 2023


Very bad service.

Suggested improvements
No good people pay insurance, everything service, very bad awaiting 12 hours.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
5th December 2023


I waited over 24 hours in A&E waiting room only to have my paper work lost and sent home with antibiotics. Worst experience ever. Came out of hospital feeling worse.

Suggested improvements
More staff and it would be nice to be treated as human beings rather then cattle.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
5th December 2023


I was happy with service at the hospital

Suggested improvements
No I’m happy with all services

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
5th December 2023


Great service

Suggested improvements
Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
5th December 2023


Overall I was extremely happy with the care provided. I did feel the doctor didn’t really listen to all of my concerns and experience that led me to being in A&E though.

Suggested improvements
I just wish the Doctor gave me reassurance

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of KGH - Integrated Therapy Outpatients,
5th December 2023


Been well looked after

Suggested improvements
All ok

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
Rating not given.
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
4th December 2023


When I was seen everything went well.

Suggested improvements
Time was there nearly 8 hours before being seen by a doctor. Arrived at 4am other people were seen before I was and they were there only a couple of hours.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency - Childrens,
4th December 2023


Urgent Treatment Care in King George Hospital is appalling. I took my 8 month old baby to be checked as directed by 111 and the lack of care, empathy and urgency is horrific. I’m very disappointed at how the staff treated my baby and how long I had to wait in the urgent treatment centre with my sick baby. There should be a priority for children especially babies and yet you are made to wait the same amount of time with all the patients.

Suggested improvements
Prioritise children, especially babies under 1 Provide a separate area with a reception for paediatric care Do not make children and babies wait

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of Outpatients Department,
2nd December 2023


The appointment was on time and the nursing staff and doctor explained things clearly and the doctor made additional recommendations for my future treatment

Suggested improvements
The waiting area is much more spacious than when the clinic was held at Queens

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Rheumatology Outpatients,
2nd December 2023


I gave these answers because I was treated with care even though I was disabled they were very good to me

Suggested improvements
Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
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Page 2 of 18497

King George Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

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