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21st June 2022


Service was so poor. Staff were rude. No waiting facilities outside. I have never ever got this type of poor service in emergency in my life. So bad service. My opinion you don’t need to keep this service. I went there at1330 and back home at 03:30. Can you imagine 14 hours in emergency with severe back pain. So you must have to reduce your waiting time and provide good service. Thanks.

Suggested improvements
All I wrote above box

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse