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21st June 2022


Wait times were ridiculous, there were no chairs to sit in while waiting to be triaged and I was there because I was extremely dizzy and had passed out several times before I arrived. At one point I was forced to sit on the floor so I didn’t fall over. Once they sent me to majors I then waited for over 7 hours to see a dr. Once I had seen the Dr I was treated very quickly. Had a CT scan and medication within the hour then discharged to go home despite feeling so dizzy I once again had to sit on the floor so I didn’t fall over before I got to the exit.

Suggested improvements
The wait times are ridiculous. I understand that they are under staffed and funding is an issue but to be made to wait that long when you feel that poorly is unacceptable. There’s are no chairs at all while you queue for triage. That’s irresponsible and dangerous.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse