king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
196,999 reviews

Reviews

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Reviews

 
Page 3157 of 19325
 
Review of Iris Ward written by a patient
25th June 2022


A very scary procedure, but everyone was amazing. The care received was exemplary. Thankyou all!

Suggested improvements
From my perspective nothing.

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Communication nurse
Experience
 
Review of Accident & Emergency
24th June 2022


My call button didn’t work in the bay , I needed a Sara steady frame as I can’t walk from my wheelchair and I needed to go on commode 2 of them held me up to get to commode then one had to hold me while one pulled bottoms down . Then drag me back to bed it wasn’t a good experience . When I was going home 3 of them got me of the bed and in to my wheelchair . There should be a stand to assist disabled people . It was painfull at times . I have ms and need to take medication at certain times and needed water . I didn’t have any from 5 in morning till 10 . I didn’t think I would be glad to get back to the care home but I was

Suggested improvements
The call button should be working in all the bays Should have been offered water earlier then I was or even given a jug of water . There should be a Sara steady to help people up if needed Lifting me like they did could have injured myself and hurt there backs , not good health and safety procedure A female nurse should be on hand not just a male one to change my pad as could be embarrassing . The male nurse didn’t seem very happy with me and I thought he joked bout heavey loud with the other man

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Communication nurse
 
Review of Accident & Emergency
24th June 2022


From the moment I got to A&E I was treated with absolute care and understanding. All staff at your hospital from the Porters right up to the consultants were absolutely amazing. I would like to thank each and everyone one of you for the wonderful care you all gave me. Very grateful, you all do a wonderful job. Kind regards Rhonda

Suggested improvements
Nothing at all.

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Review of Accident & Emergency
23rd June 2022


The staff at King George's Ilford were ok considering the absolute chaos they had to work with. Only saw 2 nurses around A & E dept, and the place was packed with patients who were abusive, uncontrollable and some violent. I was taken in by ambulance having chest pains, after 4 hours sitting in A & E i was in agony but couldn't find anyone to help me. Not the staffs fault, too many people with minor ailments shouting and screaming for attention! One patient spat at me, one hit me with his crutch which left me bruised. I was terrified and felt in danger from the patients, but no one there to keep order. I had to sit outside in the rain til my friend could come get me and take me to another place. Lucky to be alive, turns out i had a heart attack!!

Suggested improvements
This A & E is broken 100% So shocked by the lack of staff, even more shocked by the abuse the few staff have to endure! These nurses must live in fear during every working hour! Noticed over half the patients had serioys mental health issues. Think a seperate A & E for mental health patients would make a phenomenal difference.

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Communication nurse
 
Review of Accident & Emergency
23rd June 2022


When you get to see the staff, they are polite and take the time to listen, however, the very long wait to be seen is not good and parents letting their children use the waiting area as a playground is not good either.

Suggested improvements
The hydration trolley (not that I used it) is a great idea; unfortunately it is just the waiting time to be seen that let's the department down though I understand this is probably the same all over the country.

Experience
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Communication nurse
 
Review of Accident & Emergency
23rd June 2022


Overall the experience was poor but happy that in the end I was discharged in good condition.

Suggested improvements
The experience was very poor due to coming into emergency with severe pain and have to wait for almost 4 hours to get a paracetamol for the pain suffered. Is unbelievable to be told to wait at the reception for so many hours even though you said you are in severe pain and you can barely stand. My biggest concern is the reception team very rude made stand to give a lot of details even if they’ve seen I was in severe pain and have to told them that I have to seat instead to stand for them to complete updated information. The doctor and nurses where good taking good care of me however I can’t understand the waiting time even though you explain are in severe pain.

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Communication nurse
 
Review of Gentian
23rd June 2022


Very caring team. Could not ask for better. Thank you.

Suggested improvements
N/A

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Review of Gentian
23rd June 2022


N/A

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Review of Gentian
23rd June 2022


N/A

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Review of Gentian
23rd June 2022


N/A

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N/A

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Resources

Short link to review King George Hospital: http://iwgc.net/eb4ev