The Limes Surgery

The Limes Surgery 2021-02-15 Person 1 5 0

In a word a NIGHTMARE

Some help and civility would go a long way. Reception staff badly need re-training.

The Limes Surgery 2021-02-15 Person 1 5 0

I agree with the negative comment re receptionists. I hear back in the 60s doctors receptionists thought they had a doctorate. The Limes receptionists are like this. They should learn to do what they are there to do, and that is make appointments, and no dishing out medical advice. FULL STOP. They obviously need re-training to do their job properly.

Perhaps give the reception staff more training, and remind them they are not doctors.

The Limes Surgery 2020-12-11 Person 1 5 0

This is the WORST surgery I've ever had the displeasure of belonging to. Some of these positive reviews have obviously been written by friends and family of people working at The Limes. You can NEVER get an appointment. Patients are told to ring at 8 am, yep you ring and it's engaged forever, but you keep trying and when you do get through all appointments are GONE. EConsult is useless too. You spend forever going through questions and then get nowhere!!!!!!!

Too numerous to mention.

The Limes Surgery 2020-10-28 Person 1 5 0

This surgery should not even be entitled to that title, it has an absolutely horrific service, lack of patient care, and receptionists who think they are GP's. My mother has been trying to get an appointment for the last 2 weeks because she has had chronic tiredness, having been through Breast cancer, you can imagine she was very scared that it may have returned. Her breathing got so bad that after weeks of trying to get the help she so desperately needed, she admitted herself to A&E, where after a barrage of tests they discovered that she has likely suffered a mild heart attack. This could have obviously resulted in her death and the Limes surgery would absolutely be responsible for the lack of care or concern. I ABSOLUTELY DO NOT RECCOMMEND THIS GP FACILITY!!!!

You could have actually given a damn and offered an elderly woman suffering a heart attack the attention she required. Your appointment availability is UNACCEPTABLE, your receptionist attitude towards patients appears as though your only ambition isis to (1) simply get rid of them and or (2) Have receptionists who like to pretend they are GP's tell you that you do not require and.or they don't have an appointment available.

The Limes Surgery 2020-01-24 Person 1 5 0

I am amazed and surprised this surgery hasn't been closed down, due to the lack of patient care. You can never ever get an appointment when you ring, and told to rock up at 8 am like everyone else. Yeh great advice when you have 3 young children, and you're unwell. This isn't like a doctors surgery at all, no sense of caring for patients is evident at all. I've lived in many other countries, including India, and The Limes is by far the worst. A 1 out of 10. It should be closed down asap. It's scary in 2020 to think a surgery like this actually exists.