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The Limes Surgery
2021-02-15
Person
1
5
0
15th February 2021
I agree with the negative comment re receptionists. I hear back in the 60s doctors receptionists thought they had a doctorate. The Limes receptionists are like this. They should learn to do what they are there to do, and that is make appointments, and no dishing out medical advice. FULL STOP. They obviously need re-training to do their job properly.
Suggested improvements
Perhaps give the reception staff more training, and remind them they are not doctors.