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Written by a carer
28th October 2020


This surgery should not even be entitled to that title, it has an absolutely horrific service, lack of patient care, and receptionists who think they are GP's. My mother has been trying to get an appointment for the last 2 weeks because she has had chronic tiredness, having been through Breast cancer, you can imagine she was very scared that it may have returned. Her breathing got so bad that after weeks of trying to get the help she so desperately needed, she admitted herself to A&E, where after a barrage of tests they discovered that she has likely suffered a mild heart attack. This could have obviously resulted in her death and the Limes surgery would absolutely be responsible for the lack of care or concern. I ABSOLUTELY DO NOT RECCOMMEND THIS GP FACILITY!!!!

Suggested improvements
You could have actually given a damn and offered an elderly woman suffering a heart attack the attention she required. Your appointment availability is UNACCEPTABLE, your receptionist attitude towards patients appears as though your only ambition isis to (1) simply get rid of them and or (2) Have receptionists who like to pretend they are GP's tell you that you do not require and.or they don't have an appointment available.

Experience
Involvement
Cleanliness
Staff
Appointment