Teams Medical Practice

Teams Medical Practice 2024-04-09 Person 3 5 0

I have recently seen two GPs for two different issues. I felt extremely happy with the outcome of the appointments and felt hopeful about receiving support. Since then, both GPs have failed to follow up as promised and outcomed appointments/test results as no further action. One GP has documented incorrect information and support which I specifically did not agree to within the appointment.

Your GPs need to complete the actions as agreed with their patients in the appointments. Why involve a patient in a plan and mutually agree actions and not do this? Information documented (which can be seen by patients on the NHS app!!) should accurately reflect what was discussed in the appointment.

Teams Medical Practice 2024-04-09 Person 5 5 0

Appointments can sometimes be hard to get when you call first thing in a morning, but have the option of doing an econsult, which i personally prefer to do, and a doctor always gets back to me. Never had an issue in all the years I’ve been with the practice.

Absolutely nothing!

Teams Medical Practice 2024-04-09 Person 4 5 0

Availability of appointments when you work is difficult

Review appointments bookings

Teams Medical Practice 2024-04-09 Person 2 5 0

The Surgery needs to have appointments available to those of us that work. I work for the NHS and work every day of the week, so calling at 8 o'clock in the morning during handover is no good, as well as attending an appointment day of. Need to plan to get time off to go. I also don't like a doctor asking me what they think I need or should be done. I wouldn't be there if I had a medical degree....that's why I go to the professional??

Just have appointments that we can Book, instead of this first call first serve system, for those who actually do work.

Teams Medical Practice 2024-04-06 Person 2 5 0

When you work full time it’s not ideal to have to ring every day to try and get a appointment.For example I rang at 8.o clock in the morning to be told I was in a queue I was number 6 when I got through to receptionist she said no appointments left .I think this system doesn’t work you should be able to pre book a appointment for someone that doesn’t use the doctors often it’s disappointing you can’t get a appointment.I eventually got a appointment 2 weeks later after ringing day after day has the surgery got to many patients.

I think the surgery needs to save appointments for people who are sick and need to see a doctor ,not to be told to ring in morning .