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The Surgery needs to have appointments available to those of us that work. I work for the NHS and work every day of the week, so calling at 8 o'clock in the morning during handover is no good, as well as attending an appointment day of. Need to plan to get time off to go.
I also don't like a doctor asking me what they think I need or should be done. I wouldn't be there if I had a medical degree....that's why I go to the professional??