1 Troy Close, Tadworth, Surrey, England, KT20 5JE
The appointment situation is totally out of control at this surgery, people have to queue up in the freezing cold to try to see a doctor, there are so few appointments that you have to try to get there earlier and earlier to get a place in the line to secure an appointment. The doctors need to sort this out , maybe get more doctors !!!
Appointment system is disgusting!!!!!! Patients have to queue outside surgery at 8am in hope of getting an appointment. Often all appointments have gone before you get to see receptionist! Receptionists do their best but are as frustrated as patients when they cannot give appointments required. Some patients return several times before getting an appointment. Telephone requests are just as bad! Patients who need to be seen give up and someone will end up seriously ill due to lack of care!!
Call at 8.30 in the mornimg only to be told there is no appointments available that day as they only have 2 doctors in, how can you call your self a doctors surgery? Absolute joke.. all these people that need to see a doctor and cant defiantly be goimg to a new surgery!
I made my appointment by the internet as it wasn't an urgent need. I found Dr Chase to be a lovely young woman who was interested in what I had to say and gave me sound advice. So nice to be made to feel a person instead of just an older person of no interest. Well done
The online system does not work. I have reported it but to no avail. I cannot see the point of offering (and paying I assume) for a service that is rarely functioning. It creates too much frustration.
Short link to review Tadworth Medical Centre: http://iwgc.net/ecakl