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Tadworth Medical Centre
2021-12-20
Person
2
5
0
20th December 2021
the website is an absolute nightmare to access around it ...
it says the message service is open from 6.30 am .. wrong doesn't come up till 8 am ..
when registering it tells you send picture ID, then take ID to surgery to confirm .. to get your login details wrong ... they email your login details
did this ... the receptionists didn't know what I was talking about ...
on support ... tells you how to book appt . the page shown does not come up
so much info is wrong on website and they wonder why people write reviews like this
all there is to contact on line is the message form
Suggested improvements
some one needs to sort out whole website,
complicated , confusing and incorrect info
they say 2 days to get reply .... yet no appts available same day
feel sorry for the elderly who are not computer literate or no access to one.