376 Willerby Road, Hull, England, HU5 5JT
Also known as: Modality Partnership - Dr Curran & Partners
Unable to make an appointment told to ring at 8.00am Why not able to make an appointment without joining a queue at 8.00? Discovered 3 incoming telephone lines but unable to advise how many are manned at 8.00? Surely there must be a more efficient system which other practices have already adopted? I am not alone in being frustrated listening to a voice system advising 'your call is important to us!' This practice used to be really efficient and dealt with queries promptly.
When I arrived for my 8.30am appointment this morning with Dr Jamali, I was greeted by one of the receptionists - she was a lovely lady, cheerful, polite and helpful and made me feel immediately at ease. With minimal delay, I was called through to see Dr Jamali who was excellent, as always! She patiently listened to my problems without interuption and discussed the concerns I had about my medication, and involved me in the decisions about my future care. I would recommend this practice wholeheartedly - they have a brilliant team!
I had a consultation with Dr Jamali on 27 June 2014. She is an excellent doctor, always caring, supportive and empathic. Dr Jamali is also very professional, competent and efficient. She listened to my concerns and we discussed how we might manage my problem. I have the utmost faith in her and know that she will always do her best to help me.
Short link to review Springhead Medical Centre: http://iwgc.net/ecabx