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Springhead Medical Centre 2021-09-30 Person 1 5 0

In August of this year I had a blood test for diabetes. The Clinician I saw said she wanted to be sure because I had numbness in my feet and ankles. The results came back as normal. That was nearly 3 months ago, I have not been informed of any further action, I am still suffering with this numbness and pain in my feet and legs, why has there been no follow up? I have rang the surgery and the receptionist was helpful and said she would get a Clinician to ring me to discuss my condition, The Clinician rang and she said what do you want us to do about it? What a thing to say, Then she told me to tell my wife to stop talking in the background, she was only trying to remind me of something else I wanted to say, there was no need for rudeness. She said she would get a doctor to ring me, that was on the 27th September is now the 30th, I still have not received a call from him she has either not told the Doctor or he isn't interested This surgery used to be excellent 44 years ago but things have declined in the last few years, ever since it took up partnership with Modality.so things can't be blamed on Covid. My wife has also been neglected she has been suffering from headaches for 2 years and there has still been no solution. I take no pleasure in writing this experience but it is out of sheer frustration I do so I don't know where to go from here.

I don't know Just read the reviews on this practice it seems to me nobody seems to do so otherwise something might get done.