Catshill Village Surgery

36 Woodrow Lane, Catshill, Bromsgrove, WorcestershireEngland, B61 0PU 427 reviews

Reviews

Recommend
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22nd December 2023


Not one for leaving reviews, but thoroughly deserved in this case. Moved to the area a few years ago and feel incredibly fortunate to have registered with such a good GP surgery, particularly when I hear of friends or family who have issues getting appointments or a good standard of care. We have 2 young children so have had a number of appointments for various illnesses, as well as appointments for ourselves. Never an issue in booking an appointment for the same day, and have never had to wait long on arrival. Issues have always been resolved and always feel reassured with the guidance we’ve been given. Getting prescriptions sent directly to the local pharmacy makes the process very easy. The care we have received has been top notch every time and the doctors we have seen have always been very patient, helpful and knowledgeable. Dr Goodfellow taking my unwell daughter’s toy bunny’s temperature before hers to make her feel more at ease with the thermometer is a good example of the emphasis on quality patient care! Drs Bloxham and Barrett have also been excellent, as have every other member of the surgery we have had contact with.

Suggested improvements
Nothing

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1st December 2023


I visited the surgery today - 01.12.23 - I made an appointment over the phone for an asthma review, in which the receptionist kindly pre-booked me in for my appointment, which I have never had before at a surgery and is so efficient and works brilliant around my work schedule. I saw Kathryn, the clinical pharmacist, she was honestly so great. From start to finish, professional, helpful, understanding and she sent my prescription straight through to the pharmacy and I collected on the day. Thank you so much for all your help. I made the best decision in switching to this doctors.

Suggested improvements
Nothing, all brilliant!

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15th November 2023


I had major issues with various problems, I contacted the surgery and got an appointment with the Doctor. When I visited I had a few things that I wasn't sure about, i spoke to a lady called Imogen, and for a lady of such a young age, she showed professionalism, understanding and empathy for my issues. They were all addressed and explained in full. Even with a smile, a polite manner and professionalism As a local, a lot of my family have also commented on the manner in which she conduts herself

Suggested improvements
You wouldn't do any harm in getting a few of the other staff to learn from this young lady. Hope she doesn't loose this compassion with age.

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25th July 2023


Superb care given by Dr Barrett for the removal of a skin tag. Couldn’t fault anything Greatly appreciated

Suggested improvements
Nothing in my opinio

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23rd June 2023


I had an appointment for a COPD review today with Kathryn the clinical pharmacist. Kathryn was very approachable and friendly whilst remaining professional. She gave clear explanations of the condition and the medication needed. I’m afraid I hijacked the appointment to discuss medication for a different condition. Kathryn listened to my concerns carefully and demonstrated that she understood completely my situation. Kathryn was able to advise on different medication that would support my individual needs. A new prescription was sent immediately to the local pharmacy. An excellent experience.

Suggested improvements
Nothing

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Catshill Village Surgery was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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