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5th April 2024


Moving to Bromsgrove 7 years ago with my partner, we have received the best service we have ever had from Catshill village surgery. Always a short wait on the telephone to be answered by a lovely team of receptionists. We have never had to wait to get an appointment, generally on the same day. All the doctors and nurses have given us the best advice/treatment. Especially during COVID! My partner had found 2 moles that we were both unsure of! On day 1 we contacted the surgery. By 11am we had a call from the doctor requesting us to send photos of our concerns. By 5pm on the same day we had a call from the Kidderminster hospital requesting he go to an appointment the following day at 7pm. Wow! It turned out my partner had melanoma in 2 places!! Thank you to all. I would say this surgery is outstanding.

Suggested improvements
I cannot think of anything that could be improved in my opinion

Experience
Involvement
Cleanliness
Staff
Appointment