Catshill Village Surgery

36 Woodrow Lane, Catshill, Bromsgrove, WorcestershireEngland, B61 0PU 427 reviews

Reviews

Recommend
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25th May 2023


I had a medication review with Katherine by phone from Catshill village surgery today and it was just so helpful. Katherine explained in detail more about my medications and their actions to me than I have had before. We talked through how a more recent and additional diagnosis impacted on my current regime of medication for a long standing condition. She was superb in how she listened, understood and took time to explain everything related to it. I didn’t realise that the surgery had it’s own pharmacist, let alone 2 .. Catshill village surgery just keeps getting better

Suggested improvements
Nothing at all

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Rating not given.
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12th May 2023


I visited today with my little boy. We saw Dr Daniels, how lovely she is. For the first time since my little boys CMPA diagnosis, I actually felt as though someone took the time to talk things through with me. Dr Daniels was gentle with my little boy, and caring. I really felt listened to and reassured when I left. Such an asset to the team.

Suggested improvements
Nothing

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11th May 2023


I hear all the time there are issues acessing appointments with other GPs. This surgery is excellent in this respect . I never wait long at all toget through if I need an appointment. I have found all the Drs very good and always call you back for a telephone consultation but will see you if you need a face to face. So glad we are registered here. I would recommend it to anyone.

Suggested improvements
No

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27th April 2023


The quality of care and service has gone downhill drastically in the last year. All the helpful admin staff have left and the current aren't able to help at all. I was told I couldn't leave a message for my Dr because he wasn't in that day!! The care varies and can still be very good. But overall the care from the Dr's isn't as good as it was before and you feel like no-one actually cares half the time. It's a shame as it was an amazing surgery. Feedback on the surgery isn't accurate as patients only told about leaving a review when we thank the surgery for their help. A year ago I would have said good to poor care ratio was 90:10. Now its more 50:50

Suggested improvements
Please see above

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Rating not given.
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26th April 2023


Doctor was fantastic and I felt informed and reassured through treatment

Suggested improvements
N/A

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Resources

Short link to review Catshill Village Surgery: http://iwgc.net/eb6ri