Reviews
It's the second time that I was referred to the Breast clinic at Charing Cross hospital and I had a pleasure to come across Dr. Kaplan twice.
On both occasions, Dr. Kaplan undertook an efficient examination, mammogram, ultrasound and reassured me that everything is fine and there's nothing to worry about.
Dr. Kaplan came across as very knowledgeable, caring and efficient. I am grateful to him and his team for this high standard service.
Really rude and dismissive man. Literally told me to ‘stop talking and take your top off’.
Awful doctor describes sick patients as "difficult". Chastises patients for going Private "We don't like Private"! Unbelievable.
I wasn't able to fulfill my MRI at Paddington.. I suffer anxiety and panic attacks ..also closed in spaces ..I wasn't able to lie flat on my belly as I'm a big girl with gastro problems ..I managed 10 minutes on machine rather than 30 minutes..also there was a doctor meeting outside MRI ..little did I realise that all 10- 15 men were watching me through a window.....I got recalled to charring Cross..and was scolded for not doing the full 30 minutes...I tried to explain but it fell on deaf ears and I was treated like a child ..well wat do expect from us now hey ? Ur being difficult ...I will try q more time for you to have a screening and ultra sound ? ...over an hour went by..even patients after me ..went b4 me ...I was made to feel like I was being punished ...
I am writing to comment on the care given to me today Wednesday 24th July 2019.
I attended the Breast Services Team Department at Charing Cross Hospital and was seen by Mr V Kaplan. I want you to know how fantastic I found my treatment by Mr Kaplan, he was so thorough, efficient and had such a lovely manner and calming attitude. I was put at ease, as a very nervous patient, and I was so reassured to be seen by someone that I had confidence in. I feel he is a credit to the Breast Services Department.
Thank you for the service the National Health gives.
With Best wishes,
Dawn Snowdon