Miss Ruth James

Written by a patient at Luton and Dunstable Hospital

I have only met Miss James very recently but can say that on all occasions I have been treated with the utmost care and sensitivity both from herself and all staff involved. I trust her expertise to get me through this. With many thanks to her and her team at the Breast Clinic and the units I have visited so far at the Luton and Dunstable Hospital

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Trust

Listening

Written by a patient at Luton and Dunstable Hospital

I attended Miss Ruth James clinic last week after a referral by my GP having had Breast Cancer in 2007 I had been concerned about redness and inflammation on the same breast. At the clinic I was given a mammogram and then went into see Miss Ruth James I felt so assured and treated with and dignity. My mammogram was clear such relief. I would like to thank all the staff at the clinic and feel so grateful I was seen so quickly.

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Listening

Written by a patient at Luton and Dunstable Hospital

Miss James is an exceptional doctor. I saw her today as a follow up appointment from last week. Consistently, Miss James is highly professional, knowledgeable, approachable, listens to concerns carefully and thoughtfully, compassionate and empathetic. If you want to know if you’ll be cared for well, the answer is an absolute unwavering yes.

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Trust

Listening

Written by a patient at Luton and Dunstable Hospital

Since I first attended the breast clinic having found a lump I was seen each and every time by Miss James. She immediately put me at ease, was extremely gentle, sensitive and so human. I had a therapeutic mammoplasty in May and even in my appointment prior to surgery she was the one actively seeking out a date and reassuring me that she would operate on both breasts if a colleague was not available to do the reduction on my non-cancerous breast. Heading into surgery I know many people can be nervous but I wholeheartedly enjoyed the experience: the team of theatre nurses and Miss James knew how to have a laugh and I drifted off with a smile on my face. Next morning she visited me and checked on me before her multi-disciplinary team meeting. My margins weren’t clear so I needed a tiny operation a few weeks later which was entirely successful. Miss James did an amazing job on both breasts and even in the second op I struggled to find where she had done the incision; it was done so neatly! I’m in absolute awe of her skills and her whole manner. I’ve felt appreciated, respected and truly like a VIP at every stage of my treatment at the L&D. I’ve just attended Mount Vernon for my first radiotherapy appointment and the difference between the two hospitals is huge. I’m eternally grateful for all the hard work: nothing was too much effort and I only wish the rest of my treatment was under Miss James and her team. They’re outstanding.

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Listening

Written by a carer at Luton and Dunstable Hospital

asked to write review on behalf of my mother who was seen by Dr Ruth and her team. The care has been excellent so far, from receiving diagnosis and subsequent plan for treatment all within the same day. The team have been available to resolve any cares or concerns for which we have been grateful.

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Trust

Listening