Dr Hywel Jones

Written by a patient at Springfield Hospital

Dr Hywel Jones came over as a warm friendly doctor, I have only had chance to talk to him for short periods of time, first during a pre-op. consultation and then on the day of the knee replacement surgery when he put me at ease. He also visited me later that and the next day to find out how I was. His jovial attitude was appreciated. Casually talking to other members of staff at the hospital he is obviously well liked.

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Listening

Written by a patient at Springfield Hospital

At every stage of my treatment, I felt secure and well cared for. The doctor made time to discuss my treatment fully, explaining each stage, and was incredibly reassuring to a nervous patient like me. This continued after my surgery, the doctor checking on me regularly in recovery, ensuring the ward staff were fully informed and visiting me again that evening and the next morning before I was discharged. Previous problems I have had with general anaesthetic did not occur this time because of the time spent listening to me and the doctor's expertise. Absolutely delighted with the care I received

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Listening

Written by a patient at Springfield Hospital

On each occasion I met with Dr Jones he went to great lengths to explain what was going to happen to me under his care using language I could understand. He answered all my questions and left me feeling very confident in his abilities. The explanatory leaflets he gave me to take away were perfect bedtime reading and a very good way of reviewing all that was discussed when you're at home and you want reassurance that you've grasped everything. He found time to come and see me very soon after my operation and talked to me through how things had gone. Basically I couldn't have asked for more and would recommend his services to anyone.

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Listening

Written by a patient at Springfield Hospital

Worth 10 stars imo ,he understood my very severe anxiety and acted and listened appropriately.we even had a small consultation in the car park prior to my admission.so he went the extra mile to reassure me. Thank you very much Mr Jones for a extremely professional experience.

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Listening

Written by a patient at Springfield Hospital

I was in the hospital for my operation during the COVID-19 in the height of everything going on so couldn’t have anyone with me on the day and was very nervous about everything and it felt like a very lonely experience. Dr Jones was fantastic came to see me before and explained everything put me at ease and then again before surgery promised to take good care of me and that his special gin and tonic would do the trick. He really made the whole experience easier like I wasn’t on my own And made all very straight forward. I had no issues at all and was awake again and it was all done. He came to see me afterwards to check I was all ok And wish me well. I have had a number of operations in the past but Dr Jones really stood out for me and was really kind and thoughtful towards me and my experience. If I had to have another hospital experience would definitely highly recommend you and the team at Springfield as You have all been great. Thanks again x

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Listening