Boots Opticians Peterborough - Queensgate

Boots Opticians Peterborough - Queensgate 2024-02-19 Person 5 5 0

The name of my optometrist was Charlotte and she was professional, clear and very thorough, Maria completed the tests before my appointment with Charlotte and she did them efficiently and smoothly, Kerry assisted with the choice of glasses and the fitting. Kerry made sure my glasses were the right fit and explained clearly about the different type of lenses. All three members of staff were polite and approachable. Where there was some waiting I was told how long and the reason why. I am very pleased with my new glasses and feel the whole experience was painless, quick and efficient.

Boots Opticians Peterborough - Queensgate 2022-06-23 Person 4 5 0

last year we pointed out the chairs were dirty and i emailed boots and told the manager at the time. Today the chairs seem worse than before. the manager explained it was ground in and would not come off so i got a wipe and disproved that theory. the assistant manager then proceeded to wipe three chairs and used many wipes all getting more and more dirt off. but it did not remove all as the wipes were disinfectant and not a cleaning clothe with soap! since there is no improvement from last year i shall find another optician that has higher standards in hygiene.

Boots Opticians Peterborough - Queensgate 2018-01-03 Person 5 5 0

I had had a bad fall and my spectacle frame was badly damaged, together with one lens which fortunately was for my left eye with very little sight my right eye being the good one. I took my glasses to Boots who is my optician and Consultant Josh was so helpful. It was obvious the frame was beyond repair but fortunately the specimen frame was available into which he was able to transfer the good lens. As my holiday was only a week away Josh saved the day. This was all done so speedily in a most professional and friendly way. Great customer service Josh, you are a credit to Boots Opticians. Thank you.

Boots Opticians Peterborough - Queensgate 2017-10-24 Person 5 5 0

I had a great experience, right off the bat. Mariam, the optometrist made me feel at ease and explained, step by step, what she was doing. After this, Kerry, helped and guided me to choose a pair of glasses. She explained the options and took into account my preferences. After just over a week, the glasses arrived. I got a call to come and pick them up and they were perfect. Thank you, great job.

Boots Opticians Peterborough - Queensgate 2017-10-06 Person 5 5 0

Appointment was on time and care taken by optometrist and contact lens specialist