Miss Lynne Bradley

Written by a NHS patient at (NAMS) Prescription Service

The nurse listened carefully to me and asked all the relevant questions about my health and stoma. She was able to identify an issue I had with a stoma hernia and recommended a support belt which I am sure will help me going forward with my stoma care. I was made to feel very comfortable which enabled me to discuss my situation without any embarrassment.

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Listening

Written by a NHS patient at (NAMS) Prescription Service

My mother and I would definitely recommend Lynne. She was very thoughtful and respectful at all times. She listened to my mother and allowed her to explain her difficulties. She was very diplomatic in allowing both of us (patient and carer) to express any concerns relating to products my mother used and possible alternatives. She ensured that she fully understood my mother's problems. She supervised my mother changing her ostomy bag without judgement and checked that the area around her stoma was healthy. By observing & examining my mother, Lynne was able to suggest an alternative to the ostomy bag she is currently using. Lynne concluded her visit by summarising what she was going to do (send samples of a different - flat bag) with reference numbers for future orders through NAMS and said to get in touch if there was anything else. Lynne observed COVID guidelines wearing a mask herself and I also wore a mask during her visit as my mother's carer. Previous visits from Stoma nurses have not been so productive possibly because my mother didn't feel she was being listened to respectfully without judgement. My mother is a very determined and independent lady even at almost 100. Lynne's visit was very positive and I wouldn't hesitate to contact her again should my mother need another review.

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Listening

Written by a NHS patient at (NAMS) Prescription Service

Very professional and helpful 1st visit by Lynne very impressed

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Listening

Written by a patient at (NAMS) Prescription Service

The nurse was very good she maid me Chang my stormer and gave me very good advice on what I did I was very pleased with her professional care to every thing

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Listening

Written by a patient at (NAMS) Prescription Service

Lynn is always ready to listen, Lynn offers advice on many aspects of urostomy care and in my case Lynn was very knowledgeable and extremely helpful in the advice she offered regarding my fistula, expert advice as always. I’m what’s called a “. A bit of a complicated case’ This didn’t phase Lynn 1 bit. She offered me on the spot advice and helped me to apply 2 bags (Complicated) and also added items to my prescription to make life a bit easier for me. Lynn truly cares for her service users and treats me as I’m sure all patients she sees with respect and understanding especially when patients ie: me are upset and frustrated. I always feel at ease after either a chat to Lynn over the phone or face to face. In my opinion Lynn is a huge asset to the team. It’s a pity there arnt 100 Lynn’s to turn to when you need her the most I have the highest regard for this lovely lady, and always look forward to her visits. With the best Regards Debz Poppitt.

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Listening