Mrs Karen Totty

Written by a NHS patient at (NAMS) Prescription Service

First visit with this nurse today. What a lovely experience, to be listened to rather than talked at was a breath of fresh air. I feel very confident with the knowledge and advice given. I was not rushed out and was even asked before I left if I needed anything else and to book back in if I had any more worries or concerns as it’s always better to be seen and checked. Was an all round lovely experience with a lovely nurse.

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Listening

Written by a NHS patient at (NAMS) Prescription Service

Nurse Karen was a delightful person which put me at ease from the start answering all my questions clearly . She also gave a much better insight of the products available to me. Thank Karen

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Listening

Written by a NHS patient at (NAMS) Prescription Service

Karen gave me the best advice I’ve ever received about how to manage my stoma. She knew the exact products that I needed to manage a complex stoma. She taught me exactly how to use these products. This has helped massively, especially with my confidence in leaving my home. Prior to this I had not been out of the house. Karen is very understanding, shows empathy and great knowledge about stoma care. Thank you!

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Listening

at (NAMS) Prescription Service

I don't think anything could be improved. Karen is efficient, friendly and knowledgeable. She had answers for all my problems.

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Listening

Written by a NHS patient at (NAMS) Prescription Service

Karen listened to totally everything I stated what was going off with my ileostomy stoma with hernia underneath n was so so helpful she is a1 class well n truly recommend Karen lovely thoughtful lady wish more was like Karen was a total pleasure to have this lady visit me was so greatful to her in every way brilliant lady thanks so much Karen .

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Listening